Assistant Community Manager

GoldOller Real Estate Investments; Cincinnati (OH); On-site; Full time

Job summary

An established industry player is seeking an initiative-taking Assistant Property Manager to join their dynamic team. In this role, you will support the Community Manager, ensuring operational success while delivering exceptional service to residents. With a focus on leasing, marketing, and resident retention, you'll thrive in a fast-paced environment. The company offers a variety of perks, including paid time off, comprehensive health plans, and opportunities for professional growth. If you're ready to make a meaningful impact in property management, this is the perfect opportunity for you!

Benefits

12 Paid Holidays

Up to 2 weeks Paid Time Off

Comprehensive Medical, Dental and Vision Plans

Company Paid Health Reimbursement Account

Paid Parental Leave

Company Paid Life Insurance

Company-Matched 401(k) Retirement Savings Plan

Access to Property Amenities

Company Paid Certifications and Licensing

Qualifications

• Minimum of one year of leasing consultant or customer service experience.
• Strong understanding of Fair Housing and related laws.

Responsibilities

• Provide superior customer service and maintain resident files.
• Assist Community Manager in operational tasks and resident inspections.

Skills

Customer Service

Microsoft Office

Multi-tasking

Organizational Skills

Fair Housing Knowledge

Education

High School Diploma

Property Management Certification

Tools

RealPage Products

OneSite

Job description

Hey there! We are GoldOller!

Are you an initiative-taking, experienced, and personable Assistant Property Manager ready to join a fantastic team of professionals? GoldOller Real Estate Investments is on the hunt for someone like YOU!

Pay: $20-22

Location: The Reserve at Glenbridge

Assistant Community Managers are to support and work with the Community Manager to ensure the overall operational and financial success of the residential property and exceed the Company's Standard of Service as it relates to resident and customer satisfaction with focus on the leasing, marketing, and resident retention program.

On Any Given Day You Will

• Provide superior customer service.
• Collect rent payments and past due balances from residents.
• Receive and process collections in accordance with company standards.
• Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation.
• Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Community Manager.
• Conduct resident move-out apartment inspections and complete deposit accountings with Community Manager’s approval.
• Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases, and other management approved debits and credits.
• In Community Manager’s absence, aid in monitoring staff for the successful operation of the community.
• Being thoroughly familiar with the local area and the community and what it has to offer prospective residents.
• Other duties per job description.
  
  

These Are The Essential Requirements

• Proficient in computer skills, including Microsoft Office products.
• Knowledge of RealPage products preferred, including OneSite.
• Possess strong multi-tasking and organizational skills.
• Have a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, OSHA Standards, local and state building codes.
• Able to work in a fast-paced environment with little direction.
• Experience: Minimum of one year of leasing consultant or customer service or related experience. Multifamily apartment housing experience, preferred.
• Able to work weekends.
• Able to stand, walk and sit for extended periods of time and able to lift up to 20lbs.
• Able to communicate effectively both verbally and in writing.
  
  

Who We Are

GoldOller Real Estate Investments is a growing real estate investment company that acquires, develops, and operates multifamily communities throughout the country. The firm has been phenomenally successful over the years and currently owns and diligently manages approximately 40,000 units across 12 states, representing over $2.0 billion in assets under management.

What makes our team successful?

Our commitment and strides to stand out, think creatively and do things from our own perspective and expertise! If you are looking for a career path that includes growth and having a sense of purpose, then this is your new “home”!

Perks And Benefits That We Offer…

GoldOller believes in a healthy work life balance. Keeping our employees in mind, here is a list of a few benefits we offer:

• 12 Paid Holidays
• Up to 2 weeks Paid Time Off in the first year of service (grows with tenure)
• A Celebrate YOU Day (To use at your leisure, for any special occasion)
• Comprehensive Medical, Dental and Vision Plans (available after 60 days of employment)
• Company Paid Health Reimbursement Account (up to $3K per calendar year)
• Paid Parental Leave
• Company Paid Life Insurance
• Company-Matched 401(k) Retirement Savings Plan
• All-Inclusive Access to all GoldOller Property Amenities: Swimming pools, GO Chat facilities, Wellness Classes, and Fitness Centers
• Company Paid Certifications and Licensing
• And so much more!
  
  

Are you who we are looking for? Prove it. Apply now. Visit us at www.goldoller.com for more details!

Want to learn more about the GO culture? Visit our YouTube Channel: https://www.youtube.com/goldoller+tv.

Equal Opportunity Employer