Assistant Community Manager

The Community Builders, Inc.

Chicago (IL)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

403(b) retirement plan with company match

12 Paid Holidays

Job summary

A leading nonprofit development organization in Chicago seeks an Assistant Community Manager to oversee leasing and compliance functions. The ideal candidate has a strong background in property management, excellent customer service skills, and expertise in regulatory compliance. This full-time position offers benefits such as medical insurance, 403(b) retirement plan, and paid time off.

Qualifications

3+ years in Residential Property Management, Hotel, Hospitality or Retail Management.
2+ years of experience in Property Management or related fields.
Strong knowledge of federal housing laws and guidelines.

Responsibilities

Manage daily site operations and communication with staff.
Monitor leasing and retention performance to achieve occupancy goals.
Prepare leasing applications and conduct screenings for compliance.

Skills

Customer Service

Regulatory Compliance Knowledge

Microsoft Word

Microsoft Excel

Yardi Software

Education

College degree or equivalent experience

Tools

Microsoft Outlook

Job description

4 days ago Be among the first 25 applicants

About The Community Builders, Inc.

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.

Position Description

Under the direction of the Community Manager, the Assistant Community Manager is responsible for leasing, compliance, maximizing rental income and customer service. This job involves heavy emphasis on operational administration and meeting compliance objectives, resident retention and providing a quality living experience for the residents. Certification in COS and LIHTC strongly preferred.

Essential Functions

Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
Keeps informed of market conditions and update competitive market analysis quarterly.
Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
Monitors rent balances, collects rents, and sends out late or quit notices as required.
Participates in all aspects of managing a property, including business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
Oversees office functions, including office hours, filing, computer systems, reports, etc.
Inspects property, picks up litter, and reports issues to Service Maintenance Manager.
Handles resident issues and concerns, partnering with Community Manager as needed.
Inspects market ready units for acceptance to lease and for resident move in.
Assists in recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
Performs other duties as required.

Education & Experience

College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
Industry designations (COS, LIHTC, ARM®, etc.) preferred.
Knowledge of all regulatory programs, policies and Federal Housing Laws and Guidelines required.
Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
Proven Excellent Customer Service skills required.

Benefits