Assistant Community Manager

Related Affordable; Charlotte (NC); On-site; USD 33,062 - 34,440; Full time

Benefits offered by this job

Paid time off (19+ days)

Annual performance bonus

401(k) and financial wellness perks

Learning and training programs

Job summary

Related Affordable is seeking a dedicated Assistant Community Manager in Charlotte, NC, to support daily operations in our affordable housing community. The role involves collaborating with the Community Manager, handling leasing activities, and addressing resident concerns professionally.

The ideal candidate will have at least 2 years of property management experience, strong communication skills, and familiarity with affordable housing programs. Compensation includes $24–$25 per hour, annual bonuses, and comprehensive benefits.

Qualifications

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and navigate sensitive issues professionally.

Responsibilities

• Collaborate closely with the Community Manager to maintain a welcoming environment.
• Assist in managing leasing activities and general administrative duties.
• Address resident concerns promptly and professionally.

Skills

Property management experience

Communication skills

Problem-solving mindset

Familiarity with affordable housing programs

Attention to detail

Tools

RealPage

OneSite

JD Edwards

Job description

Assistant Community Manager – Summary

Related Affordable is seeking a dedicated and detail-oriented Assistant Community Manager to support the daily operations of our affordable housing community in Charlotte, NC.

Responsibilities

• Collaborate closely with the Community Manager to maintain a well‑functioning, welcoming environment for residents.
• Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties.
• Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies.
• Address resident concerns promptly and professionally, fostering a positive living environment.
• Assist in organizing resident appreciation and retention events to build community spirit.
• Ensure adherence to affordable housing program requirements (e.g., HDC, HCR, HUD, LIHTC) by maintaining accurate records and supporting compliance audits.
• Collaborate with maintenance staff to ensure timely and high‑quality property upkeep.
• Assist in preparing reports to monitor community performance and identify areas for improvement.

Qualifications

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs (e.g., Project‑Based Section 8, LIHTC) and compliance requirements.
• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
• Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
• A proactive, problem‑solving mindset with a passion for creating great living experiences.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem‑solving.

Compensation and Benefits

• $24–$25 per hour
• Annual performance bonus
• Non‑exempt position, eligible for overtime pay
• Paid time off (19+ days)
• Customizable total rewards package (medical, vision, dental, life insurance, Employee Assistance Program)
• Financial wellness perks: 401(k), FSA & HSA, employer‑paid life and AD&D insurance, paid leave & disability programs
• Mental health resources, including counseling
• Fertility benefits (surrogacy, adoption assistance)
• Paid time off to volunteer with charitable donation matching
• Learning and training programs, tuition & certification reimbursement, and internal advancement opportunities

We are proud to be an equal‑opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.