Assistant Community Manager

American Landmark Management, LLC; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Market competitive salary

Education/Tuition Reimbursement

401K Retirement Plan w/ 4% match

Rent discounted apartment (30%)

Job summary

American Landmark Apartments is seeking an Assistant Community Manager for The Murray in Charlotte, NC. This full-time role supports leasing, resident relations, and staff coordination at a 160-unit community.

You will apply knowledge of RealPage/LRO and One-Site, manage rent postings, and drive occupancy while delivering exceptional service in a fast-paced team environment. Competitive benefits included.

Qualifications

• Minimum of 2 years working in the apartment industry as an Assistant Property Manager.
• Knowledge of RealPage/LRO and One-Site or similar systems is required.
• Strong customer service experience required.
• A college degree is helpful but not required.

Responsibilities

• Assist in achieving maximum pre-determined marketing results for your community.
• Post rent to the tracking system and ensure reporting accuracy.
• Support leasing activities and secure high occupancy.
• Coordinate staff scheduling, interviews, and onboarding with the Property Manager.
• Respond promptly to resident requests and maintain quality service.
• Assist in resident retention initiatives and community events.

Skills

Customer service

Property management

Leasing techniques

Team coordination

Education

College degree preferred

High school acceptable

Tools

RealPage/LRO

One-Site

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Community Manager

Full Time The Murray, Charlotte, NC, US

3 days ago Requisition ID: 6969

American Landmark Apartments has been awarded one of the best places to work 5 years in a row on a national level.We are currently seeking an experienced and driven Assistant Property Manager for The Murray, our 160 unit residential community located in Charlotte, NC!

At American Landmark, we believe in you and the development of your career. Our team members all receive equal opportunities to grow from within. Due to our strong training and mentorship programs, each new AL team member is set up for success. Our award-winning work-life balance is the result of a strong team commitment and industry leading collaboration.

Your role as Assistant Property Manager is critical to AL's success and may include due diligence, community acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions etc.

Your "Day to Day" at American Landmark as an Assistant Property Manager:

• Assist in achieving maximum pre-determined marketing results for your community


• Thorough knowledge of company leasing techniques and sales methods


• Full knowledge of property rental information


• Responsible for posting rent to the tracking system


• Ability to secure a high percentage of the property's overall closed leases


• Efficient reporting, maintenance and submission of all administrative forms, files, and reports


• Contacting businesses and locator services to guarantee the availability of promotional materials


• Prioritizing all resident requests with an efficient and courteous response


• Collaborative design and implementation of a resident retention program, i.e., a newsletter, resident referral program or social activities


• Responsible for the inventory and ordering of all necessary community supplies and equipment


• Assisting the Property Manager in any disciplinary or promotional staffing recommendations


• Assisting the Property Manager with interviewing, screening, and hiring of staff


• Assisting the Property Manager with the orientation, training, and scheduling of staff

Qualifying Accomplishments of an Assistant Property Manager:

• Minimum of 2 years working in the apartment industry as an Assistant Property Manager


• Knowledge of RealPage/LRO and One-Site or similar systems is required


• A college degree is helpful but not required


• Strong customer service experience required

What American Landmark Offers You:

• Market competitive salary


• Comprehensive insurance coverage to include Medical, Life, Dental, Vision, Long and Short-Term Disability


• Three weeks' paid vacation per year


• Industry competitive bonus structure to include move-ins and renewal pool


• Education/Tuition Reimbursement


• 401K Retirement Plan w/ 4% match


• 30% rent discounted apartment

Background screening and a drug test required