Assistant Community Manager

BH Management; Burnsville (MN); On-site; USD 34,440 - 40,639; Full time

Job summary

BH Management in Burnsville, Minnesota is seeking an Assistant Community Manager to oversee daily operations and assist the Community Manager. This role involves reporting on resident ledgers, managing lease renewals, and ensuring community standards are met.

Ideal candidates will possess prior property management experience and skills in communication and technology. The company is committed to creating a diverse and inclusive workplace.

Qualifications

• Previous property management industry experience.
• Where required, must have state leasing license or ability to obtain.
• Ability to handle multiple projects in a fast-paced environment.

Responsibilities

• Assist with daily and month-end reporting.
• Responsible for posting rent and delinquency collection.
• Physically inspect the community daily and address issues.
• Assist in hiring and training new team members.

Skills

Property management industry experience

Effective computer technology skills

Oral and written communication skills

Knowledge of Yardi Voyager/CRM

Bookkeeping/account reconciliation

Tools

MS Office Suite

Job description

Who We Are

BH Management, LLC is a people‑first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in‑house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go‑getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come and are ready to tackle what’s next. Come join us!

Pay Range

$25-$29.50

Position Summary

The Assistant Community Manager is responsible for assisting in all operational duties of the Community Manager, including, but not limited to, reporting, rent processing, and overseeing the community and community staff in the Community Manager’s absence. Exhibits a solid commitment to the service needs of all customers and represents the company in a professional and courteous manner.

Essential Job Functions

• Assists with daily and month‑end reporting, including accurate reporting on resident ledgers.
• Responsible for posting rent, collection on delinquency, the eviction process, creating/posting purchase orders, and daily deposits.
• Post notices to vacate and other community communication as needed.
• Secures and manages lease renewals and prepares new lease paperwork for approval (applies to locations without a renewal specialist only).
• Physically walk and inspect the community daily, addressing issues and verifying property conditions meet company standards.
• Responsible for checking, responding to, and documenting community and individual emails, voicemails, and text messages.
• Assist in hiring and training of new team members as needed.
• Monitors resident satisfaction through various methods of communication.
• Develops and maintains knowledge of the property and competitors in the area.
• Oversees property operations and staff in the Community Manager’s absence.
• Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, as directed to meet business needs.
• Responsible for posting all charges to resident and non‑current resident accounts.
• Complete pre and post‑move‑out inspections to assess for damages.
• Complete final account statements and ensure balances are sent to collections or refunds processed per BH policies.
• Other duties as assigned.

Work Schedule

Monday–Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including “on‑call” and/or participate in a rotating “on‑call” schedule as needed to meet business needs.

Physical Requirements/Environment

Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Lifting at least 20 pounds.

Minimum Qualifications/Skills

• Previous property management industry experience.
• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law.
• Effective computer technology skills and basic knowledge of MS Office Suite.
• Effective oral and written communication skills.
• Ability to handle multiple projects and thrive in a fast‑paced, competitive environment.
• Previous bookkeeping/account reconciliation experience.
• Knowledge of Yardi Voyager/CRM experience.

Equity and Inclusion

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live.

Compensation

Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job‑related knowledge, skills, and experience.