Assistant Community Manager

Related Management Company; Buffalo (NY); On-site; Full time

Job summary

Join a leading property management company as an Assistant Community Manager in Buffalo, NY. Support daily operations of a 138-unit affordable housing community, ensuring a welcoming environment for residents while managing administrative tasks and compliance with housing regulations.

Benefits

Paid Time Off

Customizable Total Rewards Package

Financial Wellness Perks

Mental Health Resources

Fertility Benefits

Paid Time Off to Volunteer

Growth Opportunities

Qualifications

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Knowledge of affordable housing programs and compliance requirements.

Responsibilities

• Assist in managing leasing activities and general administrative duties.
• Handle accounts payable and receivable, aid in rent collection.
• Ensure adherence to affordable housing program requirements.

Skills

Communication

Problem Solving

Customer Service

Tools

RealPage

OneSite

JD Edwards

Job description

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Summary of Position

Are you a dynamic and experienced property management professional looking for an opportunity to make a meaningful impact? Related Affordable is seeking a dedicated and detail-oriented Assistant Community Manager to support the daily operations of our 138-unit LIHTC affordable housing community, Elmwood Apartments in Buffalo, NY. In this role, you will collaborate closely with the Community Manager to maintain a well-functioning, welcoming environment for our residents. Your responsibilities will encompass administrative tasks, resident relations, and ensuring compliance with affordable housing regulations.

Essential Job Functions

• Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties to ensure efficient community operations.
• Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies to maintain the financial health of the community.
• Address resident concerns promptly and professionally, fostering a positive living environment. Assist in organizing resident appreciation and retention events to build a strong community spirit.
• Ensure adherence to affordable housing program requirements (e.g., HDC, HCR, HUD, LIHTC) by maintaining accurate records and supporting compliance audits.
• Collaborate with maintenance staff to ensure timely and high-quality property upkeep, contributing to a safe and pleasant living environment.
• Assist in preparing reports to monitor community performance and identify areas for improvement.

Why You'll Love It Here

• Lots of paid time off (19+ days!) - we value your life outside of work.
• Customizable total rewards package - pick from our medical, vision, and dental options, along with our life insurance and Employee Assistance Program.
• Financial wellness perks such as 401(k), FSA & HSA, employer-paid life and AD&D insurance, paid leave, and disability programs.
• Mental health resources, including counseling, are available to our team members.
• Fertility benefits such as surrogacy, adoption assistance, and more!
• Paid time off to volunteer, and we will match your charitable donations! We are a passionate team making a real impact on the world!
• Growth opportunities through learning & training programs, tuition & certification reimbursement, and internal advancement.

Compensation

• $25.00 - $26.00 / hour
• Annual Performance Bonus

This range is a general guideline and reflects expected pay at the time of posting. Actual compensation may vary based on qualifications, location, and responsibilities. The position may also be eligible for performance bonuses and comprehensive benefits, including health insurance, retirement plans, and paid time off.

Final offers will be based on a thorough assessment of the candidate's background and the role's requirements.

Qualifications / Position Requirements

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Knowledge of affordable housing programs (e.g., LIHTC) and compliance requirements.
• Experience with RealPage, OneSite, JD Edwards, or similar property management software.
• Excellent communication and interpersonal skills with a commitment to customer service.
• Proactive, problem-solving mindset with a passion for creating positive living experiences.
• Ability to maintain confidentiality and handle sensitive issues professionally.
• Accountability, reliability, attention to detail, resilience, and a continuous learning attitude. Fosters collaboration and a resident-centered environment with empathy and respect.

Related Affordable is committed to preserving and enhancing affordable housing, managing a large portfolio across the U.S., and ensuring everyone has access to quality homes. Visit our website for more info: Related.