ASSISTANT COMMUNITY MANAGER

Acento Real Estate Partners; Baltimore (MD); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in real estate is seeking an Assistant Community Manager to enhance community living experiences. This role involves collecting rent, managing resident requests, and ensuring property inspections are conducted. The ideal candidate will have a strong background in property management and excellent interpersonal skills to foster positive relationships with residents and vendors. Join a company that values diversity and is committed to creating inclusive communities, while enjoying competitive benefits and opportunities for growth. If you're passionate about making a difference in community living, this opportunity is perfect for you.

Benefits

$1,000 Sign-in Bonus

Medical, Dental and Vision Insurance

Short and Long Term Disability Insurance

Life Insurance

11.5 Paid Holidays

Employee Assistance Plan

Referral Program

401K Matching at 4%

Quarterly Bonus Eligibility

Leasing Commission & Renewal Bonus Eligibility

Qualifications

• 3+ years' experience in leasing, property management, sales, or real estate desired.
• Strong understanding of property management concepts and issues.

Responsibilities

• Collect and post rent each month and assist with resident work order requests.
• Maintain positive relationships with residents, vendors, and contractors.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Property Management Concepts

Education

High School Diploma/GED

Bachelor's Degree in Marketing, Sales or Advertising

Tools

Microsoft Office Suite

Job description

Our own people say it... Acento Real Estate Partners is officially a GREAT PLACE TO WORK!

Acento Real Estate Partners, headquartered in the Washington, DC area, is a leading investment management and property operations company dedicated to delivering exceptional service to multifamily communities in Hispanic markets and Workforce Housing. Founded in 2002, Acento has built a reputation as an innovative and trusted expert in acquiring, redeveloping, and managing commercial assets.

We believe that diversity strengthens our approach, and we’re proud to embrace a workforce, resident base, and client community as varied as the people we serve. Through value-driven strategies and a commitment to excellence, Acento is redefining what it means to create thriving, inclusive communities.

We are growing and have an immediate opportunity for Assistant Community Manager to join our team!

What you will be doing

• Collect and post rent each month
• Assist in the handling of resident work order requests and various concerns as required
• Conduct follow-up activity as needed with new and current residents
• Maintain positive working relationships with residents, vendors, and contractors
• Assist with leasing and lease renewal efforts onsite
• Physically walk and inspect the property
• Maintain property waiting list
• Coordinate on-site data collections and processing of resident information
• Insure proper calculation of income, assets, rent levels, etc.
• Coordinate apartment inspections for recertification’s
• Maintain resident files in accordance with company policy & regulatory agency policy
• Assist with the several administrative and leasing tasks
• Perform other duties that may arise

What you will bring along

• High school diploma/GED required (Bachelor's Degree in Marketing, Sales or Advertising preferred)
• 3+ years' experience in leasing, property management, sales, or real estate highly desired
• Knowledge in Microsoft Office Suite including Outlook, Word, PowerPoint and Excel
• Excellent customer service and interpersonal skills with the ability to relate to others
• Excellent communication and closing skills
• Strong understanding of property management concepts and issues

We Take Care of Our People – we offer competitive salary & employee benefits

• $1,000 SIGN-IN BONUS! (conditions apply)
• Medical, dental and vision insurance with employer-paid Health Reimbursement Account (HRA)
• Short, Long Term Disability insurance & Life employer-paid insurance
• 11.5 paid holidays
• Employee Assistance Plan
• Referral program
• 401K Matching at 4%
• Eligible for quarterly bonus
• Eligible for leasing commission & renewal bonus

COVID-19 considerations

We follow all state + local guidelines and have implemented strict protocols in line with CDC recommendations.