Assistant Community Association Manager / Inspector (JFL92826)

RealManage, LLC; Jacksonville (FL); Sur place; USD 21 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA

FSA

Education Reimbursement

401K matching

Employee Assistance Program (EAP)

11 paid Holidays

Résumé du poste

RealManage, LLC is seeking an Assistant Community Association Manager / Inspector to support HOA operations in Jacksonville, FL. The role includes driving to communities, documenting violations, issuing letters, and preparing reports for the General Manager.

You will liaise with HOA boards and the ACC, attend meetings, and help maintain high service levels for residents. The position is full-time, hourly, with a comprehensive benefits package after probation.

Qualifications

• Excellent verbal and written communication skills and ability to engage with customers.
• Reliable vehicle with a clean driving record.
• Ability to utilize technology and MS Office applications.

Responsabilités

• Handle day-to-day tasks and communications in a fast-paced environment.
• Drive to properties, document violations, and issue letters timely.
• Compile violation reports for the General Manager.
• Serve as liaison between HOAs and ACC for applications and meetings.
• Attend evening ACC and board meetings as needed.
• Build positive resident relationships and ensure high service levels.

Connaissances

Verbal and written communication

Driving

Customer service

Tech proficiency

Outils

MS Office

Description du poste

Assistant Community Association Manager / Inspector (JFL92826)# Assistant Community Association Manager / Inspector (JFL92826)Jacksonville, FL 32256## OverviewSalary Range$15.00 - $25.00 HourlyPosition TypeFull TimeCategoryORLGEN## DescriptionImagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.RealManage has earned the prestigious CertifiedTM recognition from Great Place to Work, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.**Company Overview**:RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.RealManage is a values-based company with the following values as our guiding principles:· **Integrity**: we always do the right thing.· **Respect**: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.· **Selflessness**: more than teamwork; we are part of something special and much larger than any of us.· **Personal Relationships**: we are a professional services company; people do business with people they like.· **Always Improving**: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.**Responsibilities**:* Handle day–to day tasks and communication efficiently in a fast-paced environment.* Adhere to the company’s guiding principles and respond to all calls/emails within 24 hours.* Driving the property throughout the area, documenting property code violations per restrictions per neighborhood.* Using technology to issue violation letters in a timely manner.* Compiling reports of Violations for the General Manager.* Working as a Liaison between the Homeowners and the Architectural Control Committee (ACC) for submission of Architectural applications.* Preparing for and attending evening ACC and Compliance meetings.* Attending evening board meetings when needed.* Perform other duties, attend additional meetings as assigned by the CAM or Board of Directors.* Build and maintain positive relationships with residents to ensure high service levels, timely resolution of concerns, effective communication, and continuous improvement in community services.* Attend monthly meetings and training as required.* Conduct business with the highest standards of personal, professional, and ethical conduct at all times.* Display exceptional ability to analyze and handle a variety of situations that could otherwise become potential problems.* Prioritize and complete various projects and other work related tasks as needed and assigned.## Qualifications**Education/Work Experience Requirements:*** Previous work experience for a community association, ACC compliance inspector* Excellent verbal and written communication skills, with the ability to effectively engage with both internal and external customers.* Must have a reliable vehicle and clean driving record.* Background screening and pre-employment drug screening required.* Attend all mandatory company functions and training.* Ability to utilize technology is mandatory.* Proficiency in MS Office applications (Word, Excel, and Outlook).* Ability to work under pressure, meet deadlines, and maintain a positive attitude while providing outstanding customer service.* Capability to work independently and complete assignments within given instructions, prescribed routines, and standard accepted practices.**Physical Requirements:*** Must be able to remain in stationary position 50% of the time.* The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.* Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer and printer.* Constantly positions self to maintain files in file cabinets* The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.* The ability to observe details at close range (within a few feet of the observer).* Frequently moves boxes weighing up to 20lbs across office for various needs* Works in outdoor weather conditions frequently while onsite within communities for review of job sites.* Occasionally ascends/descends a ladder or stairs.Compensation is per hour plus mileage reimbursement. Full benefits package available after 60 days of employment.**Pay and Benefits:**$15.00 to $25.00 , depending on education and experience.**Benefits include:**· Medical Insurance· Dental Insurance· Vision Insurance· Life and Disability Insurance· HSA (Required High Deductible Medical Plan to be eligible)· FSA· Education Reimbursement· 401K matching· Employee Assistance Program (EAP)· 11 paid Holidays