Assistant Club Manager – Member Experience & Operations

Excel Fitness; Forney (TX); On-site; USD 23,584 - 27,882; Full time

Job summary

A leading fitness company in Forney, Texas is seeking an experienced individual to oversee club operations. The role includes managing staff, ensuring training compliance and maintaining a high standard of member service. Ideal candidates will have strong leadership skills and a commitment to fostering a positive team environment. This full-time position offers a dynamic workplace with varying shifts.

Qualifications

• Must be at least 18 years of age.
• CPR/AED certification required.
• Effective communication skills with internal and external customers.
• Ability to handle difficult situations and deal with sensitive information.
• Basic understanding of related applications.

Responsibilities

• Assist GM in planning and implementing strategies to attract and keep members.
• Accountable for the hiring process and training new team members.
• Support GM with monitoring KPI goals and metrics.
• Ensure all team members are up to date on certifications.
• Make sure team players adhere to company policies.

Skills

Leadership

Effective communication

Team-oriented

Organizational skills

Critical thinking

Education

High School diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

A leading fitness company in Forney, Texas is seeking an experienced individual to oversee club operations. The role includes managing staff, ensuring training compliance and maintaining a high standard of member service. Ideal candidates will have strong leadership skills and a commitment to fostering a positive team environment. This full-time position offers a dynamic workplace with varying shifts.