Assistant Clinic Manager - $25/Hour - $500 SOB

Massage Envy; Edina (MN); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

PTO/ESST

Employee referral bonus

Flexible scheduling

Leadership training

Discounts on services and products

Career advancement opportunities

Job summary

Massage Envy Edina is seeking an Assistant Clinic Manager to partner with the Clinic Manager in daily operations and to lead the Front Desk Sales Associate team. You will focus on delivering exceptional customer experiences, coaching staff, and driving membership and retail sales to meet clinic goals.

Ideal candidates are natural leaders with strong customer service and communication skills, capable of working in a fast-paced, team-oriented environment and providing professional guidance to

Qualifications

• Experience in leadership or supervision.
• Strong customer service and communication skills.
• Ability to coach and develop others.

Responsibilities

• Partner with the Clinic Manager to support daily operations.
• Lead and develop Front Desk Sales Associate team to deliver service.
• Help drive membership and retail sales and clinic goals.
• Provide an outstanding member/guest experience.
• Assist with onboarding, training, and coaching staff.

Skills

Leadership

Customer service

Coaching

Sales experience

Job description

Assistant Clinic Manager

Massage Envy Edina

Be Empowered to Help Lead the Way to Wellness

At Massage Envy Edina, we encourage you to be your best while helping inspire a team of caring professionals to help others feel their best.

As an Assistant Clinic Manager, you'll partner closely with the Clinic Manager to support daily operations, lead our Front Desk Sales Associates, deliver exceptional customer experiences, and help drive the overall success of the clinic. If you're passionate about leadership, customer service, coaching others, and building a positive team culture, we'd love to meet you.

Perks & Pay

• Starting Pay: $25.00 per hour
• Medical Insurance
• Dental Insurance
• Paid Time Off (PTO)/Earned Sick Safe Time (ESST)
• Employee referral bonus program
• Flexible scheduling to support work/life balance
• Leadership training and ongoing professional development
• Discounts on massage, skincare services, stretch services, and retail products
• Career advancement opportunities within a growing organization

Qualified Candidates

We're looking for someone who:

• Has previous leadership, supervisory, customer service, or sales experience.
• Massage Envy experience is highly preferred, or experience in a similar wellness, spa, salon, fitness, hospitality, or retail environment.
• Is a natural leader who motivates, coaches, and supports others.
• Leads by example with professionalism, integrity, and a positive attitude.
• Has excellent customer service and communication skills.
• Is confident handling difficult conversations with clients or employees in a respectful and constructive manner.
• Thrives in a fast-paced, goal-oriented environment.
• Is organized, dependable, and able to prioritize multiple responsibilities.

Day-to-Day Responsibilities

• Partner with the Clinic Manager to support the daily operations of the clinic.
• Lead, coach, and develop the Front Desk Sales Associate team to deliver exceptional customer service.
• Help drive membership sales, retail sales, and key clinic performance goals.
• Lead by example by providing an outstanding experience for every member and guest.
• Assist with onboarding, training, and coaching employees to help them grow and succeed.
• Support scheduling, opening and closing procedures, cash handling, inventory, and operational tasks.
• Help ensure compliance with company policies and operational standards.
• Effectively resolve client concerns while maintaining a welcoming, professional, and therapeutic environment.
• Foster a positive workplace culture where employees feel valued, supported, and connected to the clinic's mission.
• Step into leadership responsibilities when the Clinic Manager is unavailable.

Culture & Support

• Leadership development invested in your success.
• Opportunities to grow into Clinic Manager and other leadership positions.
• A supportive team that believes in coaching, collaboration, and celebrating wins together.
• The opportunity to make a meaningful impact on both employees and clients every day.

Job Type & Schedule

• Full-Time Position
• Day, evening, and weekend availability required
• Flexible scheduling based on business needs