Assistant Clinic Director

Socket.dev; Worcester (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Competitive salary

Dental insurance

Job summary

Ellie Mental Health in Massachusetts seeks an Assistant Clinic Director to support the Clinic Director in overseeing performance and operations, staffing, and administrative oversight in a busy clinic.

You will collaborate with therapy staff, ensure accurate documentation, and help maintain a compassionate environment aligned with our core values.

This role emphasizes leadership and operational excellence while delivering high-quality mental health care.

Qualifications

• Must hold a Massachusetts clinical license (LMHC or LICSW).
• Master’s degree in behavioral sciences or related field and on track to licensure.
• Excellent written and verbal communication; strong boundaries with clients.

Responsibilities

• Participate in weekly Clinic Director and Clinic Manager meetings.
• Provide 1:1 consultation with therapy staff on productivity, caseload and clinical documentation.
• Troubleshoot issues within Valant, Teams, Outlook, and billing; review EHR service lines.

Skills

Clinical licensure

Leadership

State requirements knowledge

Verbal and written communication

Interpersonal and customer service

Time management

Valant

Microsoft 365

Education

Master’s degree in behavioral sciences

Tools

Valant

Office 365

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k)
• Competitive salary
• Dental insurance

As an Assistant Clinic Director at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

The Assistant Clinic Director is responsible for supporting the Clinic Director in the oversight of performance and operations of the clinic. This role supports the Clinic Director and clinic staff, assists with staffing needs, provides resource support, and performs administrative oversight. You’ll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.

We Offer

• Unique pay model with industry leading compensation
• Comfortable, furnished offices and clinic environment
• A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
• Dental and Medical benefits.

Tasks & Responsibilities

Supervision and Consultation

• Participate in the weekly Clinic Director meeting
• Participate in the weekly Clinic Manager meeting
• Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation

Administrative

• Troubleshoot issues within Valant, Teams, Outlook, and billing
• Review EHR service lines and complete Error Correction Form as needed
• Monitor Clinic capacity and practice patterns by assisting in creation of Clinic Heath Card
• Support clinic staff development to ensure accurate use of Valant
• Partner with CD to support administrative changes as needed
• Coordinate with CD to support the hiring process, including screening, interviewing, and onboarding

Clinic Oversight

• Assist CD with monitoring and managing clinic office schedules
• Provide timely response to concerns raised by clients, clinicians, or external stakeholders
• Check clinic performance data weekly and assist CD with identifying opportunities to improve clinic functioning and quality of client care
• Maintain agreed upon clinical client caseload

Required Skills/Abilities

• Candidates must have clinical licensure in Massachusetts and be able to supervise. (LMHC or LICSW)
• Strong leadership, problem-solving, and executive skill sets
• Strong working knowledge of state requirements regulating mental health practice
• Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
• Working understanding of human resource principles, practices, and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and changing environment
• Proficient with Microsoft 365 applications
• Adept at learning and navigating Electronic Health Record systems

Required Qualifications and Skills:

• Candidates are required to have a master’s degree in one of the behavioral sciences or related fields from an accredited college or university and on track to obtain licensure in their designated field
• Required experience with completing DAs, treatment plans and clinical case notes
• Effective written and verbal communication skills
• Ability to demonstrate and model stable, appropriate boundaries with clients
• Ability to complete and submit documentation of services and other documents in a timely manner
• Comfort and familiarity working with a diverse client base
• Proficient in the use of Office 365 and Electronic Health Record systems (Valant experience a plus!)