Assistant Center Manager - Miami, FL

Anchor Point Management Group; Miami (FL); Sur place; USD 25 000 - 26 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be…

Referral Bonus - Generous Incentive to

Résumé du poste

Anchor Point Management Group is seeking an Assistant Center Manager for a Miami location. You will oversee daily operations, drive sales performance, and lead a team of service professionals to deliver exceptional guest experiences.

The role emphasizes coaching, KPI understanding, and maintaining brand standards in a fast-paced environment. This in-person opportunity offers competitive pay and growth opportunities.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background with a focus on customer service.
• Ability to lead and motivate a team across shifts.
• Excellent communication, organization and problem solving skills.
• Flexible availability including evenings and weekends.
• Growth mindset and guest-focused service orientation.

Responsabilités

• Oversee daily operations at the center with a focus on guest satisfaction.
• Lead and coach a team of Guest Service Associates and Licensed Wax Specialists.
• Drive sales, memberships, and guest retention to meet center goals.
• Assist with scheduling, inventory, payroll, and events.
• Ensure health and safety standards and brand compliance at all times.
• Provide coaching and performance feedback to staff; address guest concerns.

Connaissances

Retail sales mgmt

Team leadership

Communication skills

Problem solving

Description du poste

Job Details: Job Location: 13874 SW 56th St Unit 195 - Miami, FL 33175. Salary Range: $18.00 - $19.50 hourly. Full‑time, in‑person.

Job Summary

As an Assistant Center Manager, you will help oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence.

Key Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem‑solving skills
• Sales‑driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Benefits

• Competitive base salary + semi‑monthly performance bonuses
• Paid time off (PTO) and holidays
• Generous benefits package, including 401k with match, health, vision, dental and more
• Discounts on waxing services and retail products
• Ongoing training and career development opportunities
• Supportive, empowering, and inclusive work environment

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.