Assistant Center Manager

Mr. Transmission/Milex Complete Auto Care of Louisville, KY; Tualatin (OR); On-site; USD 40,000 - 60,000; Full time

Job summary

Mr. Transmission/Milex Complete Auto Care is seeking an Assistant Center Manager in Tualatin, OR. This role involves managing customer interactions, ensuring high sales performance, and maintaining operational excellence within the center. Ideal candidates will have a strong sales background in the automotive field, exceptional communication skills, and a commitment to customer service.

Qualifications

• A minimum of two years of sales experience in the automotive aftermarket field.
• Excellent communication skills, both in person and over the telephone.
• Knowledge of computers and ability to maneuver within programs.

Responsibilities

• Oversee customer contact from the initial phone call to vehicle delivery.
• Manage cost percentages, conversion percentages, and revenues.
• Ensure implementation of policies and procedures.

Skills

Sales Experience

Communication Skills

Customer Relations

Problem-solving

Knowledge of Shopware Software

Tools

MS Office

Job description

Position Overview:

The Assistant Center Manager at Mr. Transmission/Milex Complete Auto Care of Louisville, KY is responsible for all contact with customers from the initial phone call through delivery of the vehicle. The primary focus of this position is on sales and customer service. An honest, fair approach to all customers, sales, and repairs is imperative. Establishing professional relationships with fleet and wholesale accounts, parts distributors, and retail customers is key to this position.

Responsibilities:

Follow all procedures for both the customer and the vehicle from the first customer contact until the car is delivered (picked up and paid for).

Oversee cost percentages, conversion percentages, and revenues.

Utilize appropriate systems and forms.

Ensuring all policies and procedures are followed at all times.

Maintain the appearance of the center for both safety and cleanliness.

Problem-solving and resolution of customer problems.

Ability to manage personnel and enforce policies and procedures.

Skills and Requirements

A minimum of two years of sales experience, preferably in the automotive aftermarket field.

Excellent communication skills, both in person and over the telephone

Professional appearance and demeanor

Knowledge of Shopware software a plus

Knowledge of computers and ability to maneuver within programs such as MS Office

Above average customer relations skills

Previous knowledge of the automotive repair industry a plus

This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Moran Family Brands Corporate.