Assistant Cafe Manager

Colectivo Coffee Roasters, Inc.; Milwaukee (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Café Manager to lead and inspire a team while providing exceptional customer experiences. This role involves overseeing café operations, ensuring financial success, and fostering a culture of accountability and continuous improvement. The ideal candidate will possess strong leadership skills, a background in management, and a passion for delivering remarkable service. Join a vibrant team where your contributions will enhance the café's atmosphere and customer satisfaction. If you're ready to make a difference in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Leadership skills to enhance customer and co-worker experiences.
• Experience in management or supervisory roles is essential.

Responsibilities

• Ensure positive financial results in accordance with budget.
• Train and develop co-workers for high performance.

Skills

Leadership

Customer Service

Training and Development

Financial Management

Basic Mathematics

Education

College degree in business-related field

2 years management or supervisory experience

Tools

POS systems

Computer programs

Job description

Description

COLECTIVO JOB DESCRIPTION

Title: Assistant Café Manager

Department: Retail

Reports to: Café Manager

Status: Full Time

Exempt: Exempt

POSITION SUMMARY

The Assistant Café Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values.

SPECIFIC RESPONSIBILITIES

1. Provides café’s positive financial results in accordance to budget.
2. Helps to create and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
3. Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
4. Delegate specific responsibilities using Café Functional Architecture Model.
5. Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
6. Lead by example by maintaining a positive and lively tone that is inviting and encouraging to our customers and co-workers.
7. Participates in long-term, strategic planning of café.

EDUCATION/QUALIFICATIONS

1. College degree in a business-related field and/or a minimum of two years work experience in a management or supervisory position.

REQUIREMENTS

1. Proficient skill level for POS and computer programs.
2. Knowledge of basic mathematics for business usage.
3. Availability and flexibility for schedule that includes evenings, weekends and holidays.
4. Ability to shift to another cafe within the given market you are being hired for when there is a business need and/or development need, as directed by the organization.
5. Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
6. Ability to see, read and write in English.
7. Minimum of 40 hours/week.