Assistant Business Office Manager

Silver Tree Nursing; Schertz (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

AD&D and Disability coverage

Life Insurance

Tuition reimbursement

Paid Time Off

401(k)

Job summary

Creative Solutions in Healthcare is seeking a dedicated and detail-oriented Assistant Business Office Manager to support the financial and administrative operations of the facility.

In this role you will manage accounts receivable, assist in billing, process claims, maintain resident trust funds, and ensure accurate documentation. You will work with residents, families, staff, and external stakeholders to keep the office running smoothly and compliantly.

Qualifications

• Basic understanding of accounts receivable and financial processes.
• Strong organizational and multitasking skills.
• Proficient computer usage including typing and 10-key operations.
• Excellent verbal and written communication in English.
• Strong attention to detail and deadline-oriented.

Responsibilities

• Support Accounts Receivable management, documentation, and collections follow-up.
• Assist in billing operations: compile monthly private billing, post cash deposits, verify inquiries and admissions.
• Process Medicare, MSP, Managed Care, and Primary Insurance claims with timely submissions.
• Maintain resident trust funds in compliance with regulations.
• Ensure Medicare/HMO claims by the 5th of each month and timely hospice billing.
• Communicate professionally with residents, families, staff, and external stakeholders.
• Assist in training and provide backup support for office functions.
• Review admissions, discharges, and payer changes to maintain accurate census and finances.
• Perform office administrative tasks: mail distribution, update census and payer changes in PCC, adhere to collection policies.
• Assist in financial verification for admissions and required paperwork.

Skills

Accounts receivable basics

Organizational multitasking

Computer literacy

English communication

Attention to detail

Elderly care empathy

Policy compliance

Tools

PCC system

Job description

Join Our Team as an Assistant Business Office Manager
Support Operational Excellence in Long-Term Care

Creative Solutions in Healthcare is seeking a dedicated and detail-oriented Assistant Business Office Manager to join our growing team! In this role, you will support the financial and administrative operations of the facility, ensuring accuracy, efficiency, and compliance. Success requires reliability, strong organizational skills, and the ability to work collaboratively in a dynamic environment while maintaining professionalism and composure.

Your Impact as an Assistant Business Office Manager

In this role, you will:

• Support Accounts Receivable Management: Assist in maintaining accurate documentation, sending collection letters, and following up on past-due receivables.
• Assist in Billing Operations: Help compile and process monthly private billing, post and enter daily cash deposits, and verify financial information for new inquiries and admissions.
• Process Claims: Support the processing of Medicare, MSP, Managed Care, and Primary Insurance claims, ensuring timely submissions and weekly follow-ups.
• Maintain Resident Trust Funds: Assist in tracking and managing resident trust fund accounts in compliance with financial regulations.
• Ensure Accurate Documentation: Help complete Medicare/HMO claims by the 5th of each month, bill hospice companies promptly, and manage daily deposits.
• Communicate Professionally: Work closely with residents, families, staff, and external stakeholders to ensure smooth office operations.
• Assist in Training and Support: Help train team members to meet the “3 Deep” backup requirement for office functions.
• Participate in Interdisciplinary Meetings: Assist in reviewing admissions, discharges, and payer changes to maintain an accurate census and ensure smooth financial operations.
• Perform Office Administrative Tasks: Manage mail distribution, update census and payer changes in PCC, and assist in adhering to collection policies.
• Support Financial Verification for Admissions: Help with financial verification and completing required paperwork for new admissions efficiently and accurately.

What Makes You a Great Fit

We’re seeking someone who:

• Has a basic understanding of accounts receivable and financial processes.
• Demonstrates strong organizational and multitasking skills.
• Is proficient in computer usage, including typing and 10-key operations.
• Possesses excellent verbal and written communication skills in English.
• Pays strong attention to detail and is able to meet deadlines.
• Exhibits a genuine care for elderly and disabled individuals and a commitment to resident well-being.
• Can comply with the Patient Bill of Rights, Employee Responsibilities, and safety policies and procedures.

Why Choose Creative Solutions in Healthcare?

As one of Texas’s largest and most trusted providers of long-term care, we are committed to fostering a supportive workplace for our employees.

We offer (for full-time employees):

• Comprehensive Benefits: Health, Dental, and Vision Insurance
• Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
• Life Insurance: Whole and Term Policies
• Professional Growth: Tuition Reimbursement for continued education
• Time to Recharge: Paid Time Off
• Retirement Planning: Immediate 401(k) eligibility
• Unwavering Support: Exceptional corporate resources

Equal Opportunity Employer

We are committed to fostering an inclusive workplace. Discrimination or harassment based on race, color, religion, sex, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic is strictly prohibited.