Assistant Business Office Manager

Franklin Heights Nursing; El Paso, Northern (TX, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

AD&D

Short-Term Disability

Cancer Coverage

Critical Illness Coverage

Life Insurance

Tuition Reimbursement

Paid Time Off

401(k) Immediate Eligibility

Job summary

Creative Solutions in Healthcare is seeking an Assistant Business Office Manager to support the financial and administrative operations of a long-term care facility. This role emphasizes accuracy, efficiency, and compliance while collaborating with residents, families, staff, and external partners.

The position requires basic knowledge of accounts receivable, strong organizational skills, and excellent communication in English.

Qualifications

• Basic understanding of accounts receivable and financial processes.
• Strong organizational and multitasking skills.
• Proficient computer skills, including typing and 10-key operations.
• Excellent verbal and written communication skills in English.
• Attention to detail and ability to meet deadlines.
• Empathy for elderly and disabled residents; commitment to resident well-being.
• Ability to comply with patient rights, employee responsibilities, and safety policies and procedures.

Responsibilities

• Support Accounts Receivable Management: Maintain documentation, send collection letters, follow up on past-due receivables.
• Assist in Billing Operations: Compile and process monthly private billing, post and enter daily cash deposits, verify information for new inquiries and admissions.
• Process Claims: Support Medicare, MSP, Managed Care, and Primary Insurance claims with timely submissions and weekly follow-ups.
• Maintain Resident Trust Funds: Track and manage resident trust fund accounts in compliance with regulations.
• Ensure Accurate Documentation: Complete Medicare/HMO claims by the 5th of each month, bill hospice companies, and manage daily deposits.
• Communicate Professionally: Interact with residents, families, staff, and external stakeholders to ensure smooth operations.
• Assist in Training and Support: Help train team members for the “3 Deep” backup requirement for office functions.
• Participate in Interdisciplinary Meetings: Review admissions, discharges, and payer changes to maintain census and financial operations.
• Perform Office Administrative Tasks: Manage mail distribution, update census and payer changes in PCC, and adhere to collection policies.
• Support Financial Verification for Admissions: Assist with financial verification and paperwork for new admissions.

Skills

Accounts receivable

Billing operations

Claims processing

Resident trust funds

Documentation

Communication

Training support

Census and payer changes review

Office administration

Financial verification

Tools

Typing

10-key

PCC

Job description

Join Our Team as an Assistant Business Office Manager
Support Operational Excellence in Long-Term Care

Creative Solutions in Healthcare is seeking a dedicated and detail-oriented Assistant Business Office Manager to join our growing team! In this role, you will support the financial and administrative operations of the facility, ensuring accuracy, efficiency, and compliance. Success requires reliability, strong organizational skills, and the ability to work collaboratively in a dynamic environment while maintaining professionalism and composure.

Your Impact as an Assistant Business Office Manager

In this role, you will:

• Support Accounts Receivable Management: Assist in maintaining accurate documentation, sending collection letters, and following up on past-due receivables.
• Assist in Billing Operations: Help compile and process monthly private billing, post and enter daily cash deposits, and verify financial information for new inquiries and admissions.
• Process Claims: Support the processing of Medicare, MSP, Managed Care, and Primary Insurance claims, ensuring timely submissions and weekly follow-ups.
• Maintain Resident Trust Funds: Assist in tracking and managing resident trust fund accounts in compliance with financial regulations.
• Ensure Accurate Documentation: Help complete Medicare/HMO claims by the 5th of each month, bill hospice companies promptly, and manage daily deposits.
• Communicate Professionally: Work closely with residents, families, staff, and external stakeholders to ensure smooth office operations.
• Assist in Training and Support: Help train team members to meet the “3 Deep” backup requirement for office functions.
• Participate in Interdisciplinary Meetings: Assist in reviewing admissions, discharges, and payer changes to maintain an accurate census and ensure smooth financial operations.
• Perform Office Administrative Tasks: Manage mail distribution, update census and payer changes in PCC, and assist in adhering to collection policies.
• Support Financial Verification for Admissions: Help with financial verification and completing required paperwork for new admissions efficiently and accurately.

What Makes You a Great Fit

We’re seeking someone who:

• Has a basic understanding of accounts receivable and financial processes.
• Demonstrates strong organizational and multitasking skills.
• Is proficient in computer usage, including typing and 10-key operations.
• Possesses excellent verbal and written communication skills in English.
• Pays strong attention to detail and is able to meet deadlines.
• Exhibits a genuine care for elderly and disabled individuals and a commitment to resident well-being.
• Can comply with the Patient Bill of Rights, Employee Responsibilities, and safety policies and procedures.

Why Choose Creative Solutions in Healthcare?

As one of Texas’s largest and most trusted providers of long-term care, we are committed to fostering a supportive workplace for our employees.

We offer (for full-time employees):

• Comprehensive Benefits: Health, Dental, and Vision Insurance
• Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
• Life Insurance: Whole and Term Policies
• Professional Growth: Tuition Reimbursement for continued education
• Time to Recharge: Paid Time Off
• Retirement Planning: Immediate 401(k) eligibility
• Unwavering Support: Exceptional corporate resources

Equal Opportunity Employer

We are committed to fostering an inclusive workplace. Discrimination or harassment based on race, color, religion, sex, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic is strictly prohibited.