Assistant Business Mgr

Sonrava Health; Oakland (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

PTO

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a health services leader to oversee patient experience, operations, and local marketing efforts. The role emphasizes collaboration with providers and office staff to prioritize tasks and drive performance.

The position requires strong leadership, customer service, and organizational skills, with occasional travel for training and inspections. Equal opportunity employer.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• At least 2 years of leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship-building, and team-motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver exceptional patient experience by addressing concerns and educating treatment options.
• Review business results and create plans to improve performance.
• Collaborate with providers and staff to align priorities and work assignments.
• Lead local marketing initiatives to drive brand awareness and patient growth.
• Ensure compliance with health and safety regulations.
• Travel for training and to perform job functions.

Skills

Leadership/management

Communication

Customer service

Relationship building

Team motivation

Multitasking

Organizational skills

Education

High school diploma or equivalent

Bachelor's degree

Job description

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Benefits For FT Employees

• Healthcare Benefits (Medical, Dental, Vision)
• Paid time Off
• 401(k)
• Employee Assistance Program

Qualifications

• Minimum of high school diploma or equivalent required; bachelor's degree preferred
• 2+ years of leadership/management experience, dental experience preferred
• Strong communication and customer service skills to deliver an exceptional experience
• Proven leadership abilities, relationship building skills and team motivation
• Excellent multi-tasking and organizational skills

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.