Assistant Business Manager

Massage Envy; Lanham (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus opportunities

Excellent Medical Plans

Dental & Vision Insurance

Paid Time Off

Comprehensive 401k

40% discount on products

Employee Referral Bonuses

Free massage/skincare services monthly

Job summary

Massage Envy is seeking an Assistant Manager in Lanham, MD to drive sales, lead a diverse team, and deliver an exceptional customer experience. You will support the General Manager in daily operations and help recruit, train, and develop staff across the location.

The role requires experience in retail sales, staff training, and administrative duties, with a strong preference for spa management and retail leadership. A positive, sales-driven attitude is essential.

Qualifications

• Experienced in sales and customer service in a retail setting.
• Experienced in training staff.
• Experienced in spa management (Highly Preferred).
• Retail management experience (Strongly Preferred).
• Strong administrative/back office skills (Required).

Responsibilities

• Drive sales goals and deliver an amazing customer experience.
• Build and develop the location team; motivate staff.
• Assist the General Manager with day-to-day operations.
• Lead and coordinate training and coaching of employees.

Skills

Sales leadership

Team motivation

Customer service

Staff training

Spa management

Retail management

Administrative skills

Job description

Job Description

Description

At Massage Envy, we are dedicated to the health and well-being of our clients and team members. We prioritize creating a positive and empowering work culture that promotes personal and professional growth. Our team of talented professionals is committed to delivering exceptional service and exceeding our client expectations.

The Assistant Manager drives sales goals, builds teams, develops talent, motivates team, provides an amazing customer experience. As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike.

As the connector between leadership, team members and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal.

As an Assistant Manager at Massage Envy, you will play a vital role in supporting and assisting the General Manager with overseeing the day-to-day operations of the location.

Our Assistant Managers…

• Have experience at an assistant management or sales lead level
• Can motivate multiple employees in diverse fields
• Will have a successful track record in goal management
• Always displays a friendly, motivated, and sales driven attitude

Requirements

• Experienced in sales and customer service in a retail setting
• Experienced in training staff
• Experienced in spa management (Highly Preferred)
• Retail management experience (Strongly Preferred)
• Strong administrative/back office skills (Required)

Benefits

• Compensation that includes hourly rate and bonus opportunities
• Excellent Medical Plans
• Dental & Vision Insurance
• Paid Time Off
• Comprehensive 401k package
• 40% discount on products
• Employee Referral Bonuses
• Free massage/skincare services monthly

A team is only as strong as its leaders, so we're looking for people who have what it takes to bring out the best in everyone! If you align with our Massage Envy Values- Optimism, Excellence, Consistency, Gratitude & Empathy, we can’t wait to meet you!

We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.