Assistant Business Analyst (General Services Agency)

Alameda County, CA; Oakland (CA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (Pension & Deferred)

Paid holidays & leave

Job summary

Alameda County General Services Agency (GSA) seeks a capable Assistant Business Analyst to support the countywide ALCOLINK HRMS/Financials systems. This role focuses on design, configuration, testing, and end-user support across HR, payroll, benefits, and purchasing modules.

The successful candidate will work under direction, collaborating with business analysts and stakeholders to ensure system integrity and user satisfaction. Some evenings or on-call work may be required.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Two years of full-time experience with a fully integrated enterprise system including setup, configuration, maintenance, troubleshooting and end-user support in HR, payroll, benefits, or purchasing functions.

Responsibilities

• Assist in the design, configuration and maintenance of the ALCOLINK HRMS/Financials systems.
• Set up, test and provide ongoing system and end-user support for ALCOLINK HRMS or Financials and related databases.
• Perform journey-level work in support, design, development, testing and implementation/upgrade of ALCOLINK HRMS or Financials.

Skills

Interpersonal communication

Analytical abilities

Multi-tasking

Planning & organizing

Education

Bachelor's degree

Tools

PeopleSoft HCM

Excel

Outlook

Visio

Job description

Introduction

This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County.

Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position.

Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.

Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.

The Agency

Alameda County General Services Agency (GSA) delivers a host of logistical support services to County agencies and partners from maintenance of facilities and County fleet to energy and environmental management services, capital project management, procurement services, and clean commute and recycling programs. The GSA Community strives not only to provide these services but to also facilitate collaborative and innovative approaches in its efforts. While the GSA Community largely focuses on support services for Alameda County departments and other public agencies, the work has a direct impact on the communities. GSA builds structures such as libraries and youth centers that transform communities, provides opportunities for local businesses, and works towards ensuring that County work practices minimize negative impacts to the environment. GSA employees take great pride in their work and strive to provide the highest-quality service.

For more information about the agency, please visit: County of Alameda, General Services Agency.

The Position

Under direction, positions in this classification assist in the design, configuration and maintenance of the countywide ALCOLINK (PeopleSoft) HRMS and Financials systems. The Assistant Business Analyst also assists with system set up, testing and ongoing system and end-user functional support for ALCOLINK HRMS or Financials and other databases/systems; and other related duties as required.

Distinguishing Features

Incumbents in this classification are located in the Human Resource Services Department and the Purchasing Department of the General Services Agency. Incumbents report to and receive instruction from the Business Analyst. Incumbents perform journey-level work in the support, design, development, testing and implementation/ upgrade of ALCOLINK HRMS or Financials.

Minimum Qualifications

Education and Experience: Any combination of education, training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education: Possession of a Bachelor’s degree from an accredited college or university.

Experience: The equivalent of two years of full-time experience with a fully integrated enterprise system that includes responsibility for system set up, configuration, maintenance, troubleshooting, business process assessment and development and/or end users support in the areas of human resources, payroll, benefits, or purchasing functions.

Completion of the Alameda County Management Academy “Management and Supervision Certificate Program” may substitute for six (6) months of the required qualifying experience.

Experience must demonstrate possession of excellent interpersonal communication, planning and organization, customer service, problem solving and analytical abilities in the support of web-based enterprise information systems.

Experience using PeopleSoft HCM and Financial applications is desirable but not required.

Special Requirements

Incumbents in this classification will be required to work some evenings, weekends and/or on call.

Positions may require specific subject matter knowledge of Human Resources, Benefits, or Purchasing.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

Knowledge and Skills

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of

• Principles and practices of public sector human resources, payroll and benefits programs, position management concepts, position budgeting concepts or purchasing functions.
• Configuration Tables/concepts and their impacts and relationships to automated system functionality.

Ability to

• Gather and analyze data.
• Orally communicate effectively with all system stakeholders.
• Read, interpret and apply laws, rules, regulations, standards and procedures.
• Establish and maintain effective working relationships with others.
• Make sound judgments and appropriate recommendations.
• Multi-task and prioritize workload.
• Meet deadlines.
• Read and understand general design of system modification documents.
• Use of other related software i.e. Excel, Word, Outlook, Power Point and Visio.
• Apply County Human Resources or Purchasing policies and procedures.
• Write query logic statements.

Benefits

The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1st United Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.

**Employees in management-designated classifications may be entitled to management paid leave. Refer to the applicable MOU or Salary Ordinance for more information.

Alameda County is an Equal Opportunity Employer