Assistant Bureau Director

California Franchise Tax Board; Sacramento (CA); On-site; USD 11,000 - 13,000; Full time

Job summary

California Franchise Tax Board is seeking an Assistant Bureau Director in Sacramento, overseeing the Bankruptcy and Specialized Collection sections. The role requires collaboration with governance councils, task forces, and leadership across the ARM division to ensure objectives are met while adapting to legislative and policy changes.

Office-based with in-person work arrangements. New to state hires will be placed at the minimum of the classification, with opportunities for advancement as the

Qualifications

• Ability to model high standards of honesty, integrity, trust and ethical behavior.
• Ability to gain and maintain the confidence of others to promote staff morale and improve working relationships.
• Ability to communicate effectively using a variety of styles and techniques appropriate to the audience.

Skills

Integrity

Communication

Customer needs

Collaboration

Policy understanding

Operational planning

Team leadership

Change management

Data analysis

Forecasting

Education

College degree

Job description

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

Under the general direction of the Bureau Director, Special Programs Bureau, the incumbent serves as the Assistant Bureau Director within the Bureau. The Bureau is comprised of two sections, the Bankruptcy Section and the Specialized Collection Section. The incumbent works internally with all levels of management and staff and gains support of key individuals and teams, including the Franchise Tax Board (FTB) Governance Council, internal and external taskforces, department work groups, and FTB Action Committees. The incumbent ensures program goals and accomplishments are met and that flexible practices and procedures are in place to address and respond to a dynamic environment resulting from legislation, policy, stakeholders, overseers, and enterprise priorities. The incumbent is knowledgeable of the work performed throughout FTB and the Accounts Receivable Management (ARM) Division and understands, in detail, the activities and processes that produce FTB’s products and services.

Additional positions may become available (eRPA 2627-00038).

Note: The sentence with optional survey removed.

You will find additional information about the job in the Duty Statement.

Position Details

Job Code #: JC-528651

Position #(s): 564-622-4346-XXX

Working Title: Assistant Bureau Director

Classification: ADMINISTRATOR IV FRANCHISE TAX BOARD

$11,285.00 - $13,457.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Work Location: Sacramento County

Telework: In Office

Job Type: Permanent, Full Time

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".

• Ability to model the highest of standards of honesty, integrity, trust and ethical behavior
• Ability to gain and maintain the confidence of others to promote staff morale and improve working relationships with staff, peers and others
• Ability to communicate effectively using a variety of styles and techniques appropriate to the audience/situation
• Ability to determine the customer's needs, including those of your managers, supervisors and staff
• Ability to create collaborative working relationships with peers, internal and external stakeholders, and other internal and external business partners
• Possess an understanding of the Franchise Tax Board (FTB) legislative process and policy formation, including the recommendation and implementation steps
• Ability to develop and implement operational plans, track progress and key indicators and lead the bureau/organization in achieving its goals
• Ability to work in a team environment, remain receptive to ideas, recognize responsibilities, and actively participate with others to accomplish assignments and achieve desired goals
• Ability to develop and apply creative and innovative solutions to problems
• Ability to adapt to changing priorities, work environments, management styles
• Ability to evaluate and analyze operational and business trends, and make well thought-out recommendations for the betterment of the bureau
• Self-motivated, enthusiastic, open-minded, empathetic, fair, flexible and objective
• Demonstrated knowledge and application of Project Management Principles
• Demonstrated knowledge of the Accounts Receivable Management (ARM) Division operations, and collection program experience
• Exceptional leadership skills and personal management skills, and a high degree of emotional intelligence
• Involvement in diverse activities, program areas, action committees, councils, projects and/or positions that have provided a greater understanding and appreciation for the broader perspective of the enterprise
• Demonstrated performance encouraging positive and respectful relationships, creating high job satisfaction, and showing understanding, support and being highly confidential
• Demonstrated ability to manage and champion change within their area of responsibility, and speak from one management voice
• Demonstrated ability to forecast, apply internal data and economic trends to streamline business processes and make improvements all while effectively communicating with staff and gaining buy-in
• Ability to work in a fast-paced environment, pivot from one task to another quickly and efficiently, and manage multiple priorities and deadlines, often complex in nature
• Ability to communicate appropriately and timely to ensure bureau-wide knowledge, awareness and understanding
• Ability to be introspective, humble, kind and engaging will all staff, creating an environment of teamwork and inclusion across the bureau
• Demonstrated ability to design, implement, and lead impactful leadership and staff development initiatives that foster bureau-wide engagement, professional growth, and positive workplace morale
• Possess a college degree (AA, AS, BA, BS) or completion of one of FTB's Leadership Programs, i.e., Management Development Program (MDP), Leadership of the Government Manager (LGM), Leadership for the Government Executive (LGE), or Executive Assessment and Development Program (EADP)

Contact Information

Department Website: http://www.ftb.ca.gov

Human Resources Contact:

Classification & Hiring Unit

[phone]

Hiring Unit Contact:

Shannon Gutierrez

[phone]

[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Reasonable Accommodation Unit

[phone]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Final Filing Date: 8/28/2026