Assistant Branch Manager - Westland / Farmington

Credit-Union-One; Westland (MI); On-site; USD 48,000 - 72,000; Full time

Job summary

Credit-Union-One is seeking an Assistant Branch Manager to support two Michigan branches (Westland and Farmington), alternating weeks between both locations and assisting the Branch Manager in daily operations. You will supervise staff, oversee audits, process loan applications, and develop member relationships to identify needs and provide suitable solutions.

The role requires an associate degree, two years of experience, and credentials in credit insurance; leadership and communication skills

Qualifications

• Associate degree in business administration or related field.
• Two years of relevant work experience.
• Michigan Credit Insurance License or willingness to obtain within 6 months.
• Experience in consumer or mortgage lending preferred.
• Strong written and verbal communication and leadership.

Responsibilities

• Assist Branch Manager in day-to-day branch operations.
• Supervise staff and coach tellers at two branches.
• Handle loan applications and close loans when needed.
• Maintain audit standards and address adverse findings with Branch Managers.
• Build relationships with members and identify needs for investment/referral opportunities.

Skills

Leadership

Communication

Supervision

Customer service

Interpersonal skills

Education

Associate Degree in Business Administration

Job description

Assistant Branch Manager - Westland / Farmington

The Assistant Branch Manager will jointly serve the Shelby and Troy branches. Provides support and assists the Branch Manager in the overall day-to-day management of a retail branch. Assumes responsibility for all Branch Manager duties in their absence. Performs transactions including taking loan applications and closing loans (consumer and home equity). The new Assistant Branch Manager will be expected to work at the Troy Branch and Shelby Branches alternating weeks. Coaches and develops Tellers at both locations. Keeps both Branch Managers up to date on employee and branch matters. Coaching and performance reviews will be conducted by both Branch Managers.

ESSENTIAL DUTIES:

• Supervision Responsibilities – Supports Branch Manager with defined supervision responsibilities to ensure positive performance of all branch functions.
• Operations/Audits – Maintains superior knowledge of all operational processes and procedures. Maintains a high level of understanding of the branch audit function and assists with assuring branch is in compliance with audit standards at all times. Assists with the preparation of responses to any adverse audit findings and works with Branch Manager to implement any corrective measures.
• Effectively establishes relationships with members, identifying their needs and then offering appropriate solutions in a compelling way that exhibits value, understands the features and benefits, as well as risks, and purchases the solution. Works with and coaches branch employees to identify member investment needs or potential opportunities for investment services and refer them to the Financial Consultant.
• Prospects within the branch by establishing relationships with the members identify members’ investment needs and offers them products or services, or refers to the financial consultants.

MINIMUM REQUIREMENTS:

• Associate Degree. Emphasis of study in business administration preferred; and
• Minimum of two years of work - related experience,
• Hold a valid Michigan Credit Insurance License or obtain such designation within 6 months of hire date.
• Consumer and/or mortgage lending experience preferred.
• Exceptional verbal, written and interpersonal communication skills.
• Strong leadership skills

Background checks are required.

Pre-employment assessments are required and candidates are contacted through e-mail if advanced to this step.

Qualifications

Behaviors

Required

Enthusiastic

: Shows intense and eager enjoyment and interest

Detail Oriented

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Leader

Leader

: Inspires teammates to follow them

Education

Preferred

Associates or better in Business or related field.

Experience

Required

2 years:

2 years:

Financial industry experience

2 years:

Leadership/management

Preferred

2 years:

2 years:

Lending (consumer or mortgage)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.