Assistant Branch Manager: Lead Growth & Member Success

Lighthouse Credit Union

Conway (NH)

On-site

USD 65,000 - 75,000

Full time

3 days ago

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Job summary

Lighthouse Credit Union in New Hampshire is seeking an Assistant Branch Manager to drive branch growth, manage sales execution, and develop staff to deepen member relationships. You will work closely with the Branch Manager to translate strategy into daily actions, coach teams in consultative selling, ensure compliance, and deliver a high-quality member experience in a fully onsite environment.

This role emphasizes accountability, collaboration, and performance within a community-focused

Qualifications

Associates degree or equivalent experience required.
Three or more years of experience in a member/customer service role or financial services environment.
Two or more years of leadership, supervisory, or coaching experience.
Experience in a financial institution or service-focused sales environment strongly preferred.

Responsibilities

Drives branch growth through deposits, loans and product penetration.
Leads daily execution of the branch sales strategy and translates objectives into team priorities.
Coaches employees in consultative selling, needs discovery and relationship expansion.
Maintains pipeline management, identifies opportunities and closes deals.
Uses KPIs to diagnose trends and implement targeted coaching plans.
Ensures compliance with policies, procedures and regulatory requirements.