Assistant Branch Manager / Inside Sales Representative

ASGCO Manufacturing, Inc.; Marriottsville (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

ASGCO Manufacturing, Inc. is seeking a motivated Inside Sales & Customer Service professional to join our Maryland team. This role blends inside sales, customer service, and branch operations, collaborating with Branch Manager, outside sales, service, and warehouse.

The ideal candidate will be organized, dependable, mechanically inclined, and capable of working with customers in a fast-paced industrial environment. Requires strong communication and ERP/CRM proficiency.

Qualifications

• High school diploma or equivalent.
• 2+ years of inside sales, industrial sales, customer service, or branch operations experience preferred.
• Strong customer service, communication, and organizational skills.
• Mechanical aptitude and an interest in industrial equipment.
• Ability to prepare accurate quotes and process orders with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable using Microsoft Office and ERP, CRM, or order-entry systems.
• Conveyor, aggregate, mining, cement, manufacturing, or industrial distribution experience is a plus.

Responsibilities

• Respond to customer questions about ASGCO products, pricing, availability, and delivery.
• Prepare accurate quotes for conveyor components, belting, accessories, and services.
• Enter and process customer orders.
• Follow up on quotes, open orders, backorders, and sales opportunities.
• Help customers select the right products for their applications.
• Support outside sales representatives with quotes, pricing, product information, and order status.
• Identify opportunities to sell additional ASGCO products and services.
• Resolve customer concerns quickly and professionally.
• Build strong relationships that generate repeat business.

Skills

Inside sales

Customer service

Branch operations

Communication

Organizational skills

ERP/CRM

Education

High school diploma

Tools

ERP systems

CRM systems

Microsoft Office

Job description

Reports To: Vice President of Operations

Department: Maryland Sales / Branch Operations

ASGCOis a leading manufacturer and supplier of conveyor and material-handling products and services for the aggregate, mining, cement, recycling, bulk shipping, and other heavy industries

We are looking for a motivated, customer-focused Assistant Branch Manager / Inside Sales Representative to join our Maryland team.

This position combines inside sales, customer service, and branch operations. You will work closely with the Branch Manager, outside sales team, service personnel, warehouse, and customers to keep the branch running efficiently and help grow sales.

The right candidate is organized, dependable, mechanically inclined, and comfortable working directly with customers in a fast-paced industrial environment.

Inside Sales & Customer Service

• Respond to customer questions about ASGCOproducts, pricing, availability, and delivery.
• Prepare accurate quotes for conveyor components, belting, accessories, and services.
• Enter and process customer orders.
• Follow up on quotes, open orders, backorders, and sales opportunities.
• Help customers select the right products for their applications.
• Support outside sales representatives with quotes, pricing, product information, and order status.
• Identify opportunities to sell additional ASGCOproducts and services.
• Resolve customer concerns quickly and professionally.
• Build strong relationships that generate repeat business.

Branch Operations

• Assist the Branch Manager with day-to-day branch operations.
• Help coordinate priorities between sales, service, warehouse, fabrication, and administrative personnel.
• Provide leadership and direction when the Branch Manager is unavailable.
• Assist with UPS and or other shipments and deliveries as needed.
• Monitor open orders and help ensure customer commitments are met.
• Assist with employee scheduling and daily work priorities.
• Help maintain a safe, organized, and efficient branch

Inventory & Order Management

• Monitor inventory and communicate replenishment needs.
• Assist with inventory counts and maintaining accurate inventory records.
• Coordinate product needs with purchasing, manufacturing, distribution, and other ASGCOlocations.
• Identify potential problems with open orders and backorders before they affect the customer.
• Assist with shipping, receiving, and customer pickups as needed.

What We're Looking For

• High school diploma or equivalent.
• 2+ years of inside sales, industrial sales, customer service, or branch operations experience preferred.
• Strong customer service, communication, and organizational skills.
• Mechanical aptitude and an interest in industrial equipment.
• Ability to prepare accurate quotes and process orders with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable using Microsoft Office and ERP, CRM, or order-entry systems.
• Conveyor, aggregate, mining, cement, manufacturing, or industrial distribution experience is a plus.
• Previous leadership or supervisory experience is a plus.
• Valid driver's license.

Why ASGCO?

ASGCO offers a competitive salary and commission plan and a comprehensive benefits package, including:

• Medical, dental, and vision coverage
• 401(k) with 100% company match
• Life and disability insurance
• LegalShield
• Paid holidays
• Paid vacation
• Opportunities for professional growth and advancement

ASGCO is an equal opportunity employer and offers a competitive salary, progressive benefits package, including medical, dental, vision, life, disability, Legal Shield, 401(k) (100% match), paid holidays and vacation.

This is an opportunity to join a progressive, growing company, work with a great team, and build a career in the material-handling industry