Assistant Branch Manager - Floating

Lafayette Federal Credit Union; Rockville (MD); On-site; USD 60,000 - 71,000; Full time

Benefits offered by this job

Health insurance premium

Fully funded deductible

401k matching

Life insurance

Disability insurance

Paid time off

Educational assistance

Commuter benefits

Job summary

Lafayette Federal Credit Union in Rockville, MD is expanding and seeking a Digital Content Lead to join our team. You’ll craft engaging digital content that supports member services and brand storytelling while collaborating with marketing and branch teams.

We offer a strong benefits package, competitive pay, and opportunities for professional development in a respected financial institution recognized as a top workplace.

Qualifications

• Senior level banking or credit union experience is preferred.
• Strong verbal communication and customer service skills.
• Ability to maintain confidentiality and professionalism as a front-line representative.

Responsibilities

• Coordinate day-to-day branch operations and ensure quality service.
• Perform duties of Member Service Representative as needed.
• Act as Branch Manager in absence of the actual manager.
• Assist members in understanding and using credit union products and services.

Skills

Verbal communication

Customer service

Banking/credit union experience

Job description

Description

NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS.

• Do you have a passion for people and value friendly, welcoming interactions?
• Do you value helping people find solutions to their needs?
• Are you looking for an entry-level career that will position you to learn and grow in the financial services industry?

Description

NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS.

Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions.

Be part of Lafayette Federal Credit Union, recognized by USA Today as a Top Workplace for three consecutive years (2024-2026)

We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success.

If so, then Lafayette Federal may have the perfect opportunity for you! We are currently seeking a Digital Content Lead to join our dynamic team!

About Us

Our Difference: What makes Lafayette Federal cutting-edge? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! We have been recognized nationally by (1) Newsweek's America's Best Bank's list, (2) we've received a 5-star rating from Bauer financial, and (3) we've also ranked #12 in S&P Global's Top Performing Credit Union's in 2022 for the second year in a row!

Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community.

Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry.

Requirements

A typical day as an Floating Assistant Branch Manager will include:

• Coordinating the day-to-day operations of the branch in accordance with established policies & procedures while ensuring that quality service standards are maintained.
• Performing all duties of a Member Service Representative as needed.
• Acting as Branch Manager in his/her absence.
• Assisting members and potential members in understanding and utilizing Credit Union products and services.

This is the career for you if you want to work for a stable and growing organization. You will have of opportunity for development and progression as you work in teams with an emphasis in training and development of our employees. Our ideal candidate will have senior level banking and/or credit union experience, customer service experience, strong verbal communication, and understands the importance of maintaining confidentiality, privacy and professionalism as a front-line representative of our institution. Our frontline staff who interact directly with our members have one of the most important roles here!

Top Benefits Or Perks

Joining Lafayette Federal comes with perks to support you in your personal and professional journey. We provide employees with a generous benefits package including:

• Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
• Fully funded deductible (HMO Plan)
• 401k employer matching contribution
• Income protection with life insurance, short and long-term disability
• Paid time off, holiday leave & birthday leave
• Educational assistance
• Commuter benefits program and more!

Location

Discover the perfect blend of career opportunity and quality of life at Lafayette Federal Credit Union. Our company is excited to expand this vibrant community, offering you a chance to work and thrive in one of the most sought after locations!

Pay

Pay: $60,296.57 - $71,000 annually depending on experience and qualifications

The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

• Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer
• EOE/AA/DISABILITY/VETERAN