Assistant Branch Manager

Bank-Five-Nine; Town of Oconomowoc (WI); On-site; USD 55,000 - 70,000; Full time

Job summary

Bank Five Nine in Oconomowoc, WI is seeking an Assistant Branch Manager to lead daily branch activity, coach bankers, and build customer relationships.

You will connect customers with banking solutions, support compliance, and deliver exceptional service in a collaborative, inclusive environment.

Qualifications

• Bachelor’s degree or equivalent work experience is required.
• At least one year of experience in a retail banking environment.
• Knowledge of banking products and services.
• Familiarity with banking regulations, policies, and procedures.
• Active NMLS ID or ability to meet licensing requirements.

Responsibilities

• Coaching, encouraging, and developing branch team members to provide excellent service.
• Leading by example to create a positive, inclusive, and team-oriented culture.
• Building lasting consumer and business banking relationships through thoughtful conversations.
• Helping customers navigate questions or concerns with professionalism and care.
• Partnering with leadership to support sales, service, and operational goals.
• Connecting customers with Bank Five Nine products, services, and partners to meet needs.
• Supporting compliance with banking laws, regulations, policies, and procedures.

Skills

Customer service

Relationship-building

Coaching

Communication

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Word

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Branch Manager

Full Time Oconomowoc, WI, US

3 days ago Requisition ID: 2832

Lead with Purpose. Grow with Bank Five Nine.

Our Assistant Branch Managers play an important role in creating a welcoming, relationship-focused banking experience for customers and a supportive environment for team members. In this role, you’ll help lead daily branch activity, coach and develop bankers, build meaningful customer relationships, and connect customers with solutions that support their financial goals.

This position is available at our Oconomowoc - Brown St location.

What You’ll Do:

As an Assistant Branch Manager, you’ll be a trusted leader, coach, and problem-solver who helps the branch succeed by:

• Coaching, encouraging, and developing branch team members so they feel confident, engaged, and prepared to provide excellent service.
• Leading by example and helping create a positive, inclusive, and team-oriented branch culture.
• Building lasting consumer and business banking relationships through thoughtful conversations, follow-up, and personalized service.
• Helping customers navigate questions or concerns with professionalism, care, and a solutions-focused approach.
• Partnering with branch leadership to support sales, service, operational, and team performance goals.
• Connecting customers with the right Bank Five Nine products, services, and business partners to meet their needs.
• Supporting compliance with banking laws, regulations, policies, and procedures while modeling sound judgment and accountability.

What We’re Looking For:

• Bachelor’s degree or equivalent work experience.
• At least one year of experience in a retail banking environment.
• Knowledge of banking products and services.
• Familiarity with banking regulations, policies, and procedures.
• Strong comfort using Microsoft Word and Excel.
• An active NMLS ID or the ability to meet NMLS licensing requirements.

Even Better If You Have:

Why You’ll Love Working at Bank Five Nine

We’ve been serving Wisconsin communities since 1859, guided by a simple purpose: Make Lives Better. At Bank Five Nine, culture matters. We’re proud to be recognized as a Top Place to Work for 17 years in a row, and we strive to create an environment where people feel valued, included, and connected to the communities we serve. Here, you’ll be part of a team that believes in doing the right thing, building trust, and bringing our purpose to life every day.

We are an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals.