Assistant Branch Manager

Sound Credit Union; Seattle (WA); On-site; USD 63,000 - 79,000; Full time

Benefits offered by this job

Employer paid premiums

401k matching

3 weeks PTO

Holidays

Annual bonus

Tuition assistance

Disability coverage

Orca pass

Job summary

Sound Credit Union in Seattle's Southcenter Branch is seeking an Assistant Branch Manager to lead and coach the branch team. You will be the go-to problem solver when the Branch Manager is away and will help coach staff, build member relationships, and support daily banking operations.

This role requires 3+ years in a Universal Associate/Personal Banker role, 2+ years in leadership, and a High School Diploma.

Qualifications

• 3+ years of Universal Associate/Personal Banker experience at a financial institution.
• Experience opening new accounts and loans.
• 2+ years in a management or leadership role preferred.
• High School Diploma or equivalent.

Responsibilities

• Coach and lead branch employees, acting as the go-to problem solver in the absence of the Branch Manager.
• Build long-term relationships with members by assisting with routine transactions, accounts, and loans.

Skills

Leadership

Customer service

Banking knowledge

Problem solving

Team coaching

Education

High School Diploma

Job description

Sound Credit Union is currently seeking a Assistant Branch Manager for our Southcenter Branch. If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you. This role will be perfect for you if you have a banking or credit union background and want to leverage your leadership skills to support, coach, and help your team grow while playing a vital role in your branch's success.

Your compensation:

Our pay ranges are built to allow candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $63,200 - $79,000 depending on previous experience and education. The full salary range is $63,200 - $94,800.

As a branch employee, you will also be eligible for a wide range of incentives tied to certain products and services, paid out quarterly. This plan rewards team members for exceeding production goals set by Credit Union Leadership. When a branch meets its quarterly goals and audit, we provide a monetary incentive to the team members.

Why Work with Us:

We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued.

Learn more about our company culture on our career's page!

Your Benefits:

• 100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent’s premiums.
• 401k match dollar for dollar up to 4% - plus an additional discretionary profit share.
• Three weeks Paid Time Off (PTO) accrued annually to start, with increases over tenure.
• Up to 40 hours of employer paid Work/Life Balance time, awarded annually.
• 10 employer paid Federal Holidays every year.
• Up to 3% annual salary equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November.
• Up to $50/month gym/lifestyle reimbursement.
• Up to $5,000/year Tuition Assistance Program.
• Incentives for multilingual speakers.
• Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services.
• Free and/or discounted banking services and loans.
• Employee Charitable Matching Program.
• Free ORCA pass.

What you’ll do:

• You will coach and lead employees in the branch, maintaining a highly motivated, well-trained staff. Act as the go-to person for problem solving in the absence of the Branch Manager.
• You will build long-term relationships with members by assisting with routine financial transactions, opening new consumer accounts, and assisting them in achieving financial milestones by accepting, reviewing, and processing consumer, home equity, and business loans.

Requirements:

• 3+ years of successful work experience as a Universal Associate/Personal Banker or equivalent position at a financial institution required.
• Experience in opening new accounts and loans required.
• 2+ years experience in a management role or demonstrated experience in a leadership position preferred.
• High School Diploma or equivalent required.

In addition:

• Must be bondable.
• Employer sponsorship to secure or maintain employment authorization not available.
• Notary and NMLS certifications are necessary for UA II level and higher and require US citizenship or permanent legal residency in order to be obtained as per WA State Law.

Our Hours:

To best serve our members, this position requires an in-person schedule Tuesday - Friday: 8:45AM - 5:45PM & Saturdays 8:45AM - 1:15PM. This position works 40+ hours per week as business needs dictate.

In your in-person role you will be engaging with team members on a day-to-day basis as the face of Sound Credit Union! Your active participation with coworkers and managers is an essential part of your impactful work.

About Sound Credit Union…

Sound Credit Union was founded in 1940 and is one of Washington State’s largest credit unions. We have 26full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community.

The Future is in Our Hands…

Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.