Assistant Branch Manager

Peoples Bank; East Wenatchee (WA); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Profit sharing

Incentives

Paid vacation 12+ days

Wellness benefits

Job summary

Peoples Bank in East Wenatchee, WA seeks an Assistant Branch Manager to partner with Retail Branch Management for branch growth and exceptional customer service. You will ensure day-to-day operations comply with Bank policies and support HR activities for the branch.

You will recruit, coach, evaluate staff, ensure compliance, complete certifications, and represent the branch at community events, driving profitability while maintaining service excellence.

Qualifications

• High School Diploma, GED or equivalent.
• Minimum five years of customer service experience.
• Minimum three years banking experience and supervisory experience.
• Proficient with Outlook, Word, Excel.
• Excellent problem-solving and written/verbal communication.

Responsibilities

• Contribute to profitability and growth through leadership of staff and operations.
• Participate in recruitment, hiring, and performance evaluations of the branch team.
• Ensure branch compliance with oversight from the Branch Manager.
• Complete all monthly, quarterly, and annual branch certifications.
• Ensure high-quality service is delivered by the branch team through leadership and observation.
• Attend community, bank-sponsored, and other events.

Skills

Customer service

Communication

Problem-solving

Multitasking

Independent work

Education

High School Diploma or GED

Tools

Outlook

Word

Excel

Job description

Monday – Thursday 9:00 am to 5:00 pm & Friday 9:00 am to 5:30 pm |37-40 hours per week

A Day in Your Life at Peoples Bank:

As an Assistant Branch Manager, you will work directly with Retail Branch Management to lead the branch’s business growth through the delivery of exceptional customer service. You will ensure that the day-to-day operations of the branch are executed as approved by the Bank's policies, procedures, and service guidelines and clearly communicate discrepancies and concerns to Branch Manager. You will participate and provide input regarding human resource management for the branch.

Your Primary Responsibilities Would Include:

• Contributing to the overall profitability and growth of the branch through successful leadership of the staff and management of operations.
• Participating in the recruitment, hiring, and performance evaluations of the branch team.
• Ensuring compliance in the branch with oversight from the Branch Manager.
• Completing all monthly, quarterly, and annual branch certifications.
• Ensuring high-quality service is consistently delivered by the branch team through leading and observing the team.
• Attending community, bank sponsored, and other events.

What You Bring to the Team:

• You have a High School Diploma, G.E.D. or equivalent.
• You are enthusiastic about providing a high level of customer service.
• You have a minimum of five years’ customer service experience.
• You have a minimum of three years’ banking experience as well as supervisory experience.
• You have excellent problem-solving and decision-making skills, ability to prioritize multiple tasks and be able to work independently with minimal supervision.
• You are proficient with Outlook, Word, and Excel.
• You have strong interpersonal skills including professional etiquette and service mentality.
• You are skilled at business communication, both verbal and written.
• You have a strong professional demeanor and high regard for confidentiality.
• You can travel to other Peoples Bank locations and off-site for meetings and/or training as required.
• You have the ability to model the Peoples Bank Mission, Vision, and Values.

This position description is not intended to cover or contain a comprehensive list of all functions, duties or responsibilities that are required in this position. Functions, duties, or responsibilities are subject to change at any time with or without notice.

*For a comprehensive job description please contact HR department at [e-mail]

The Bank’s Commitment to You:

We ensure that YOU are provided with dedicated, tailored support from our existing team. We admire your passion for growth and self-fulfillment, so we offer engaging professional development and career advancement opportunities. In addition, you will be working with a widely supportive HR team with a wealth of knowledge across a variety of areas.

For over 100 years, Peoples Bank’s philosophy of “People First” has created an unwavering commitment to our employees, customer, and local communities. Our purpose is to serve our communities with honesty, integrity, respect, and commitment – and our promise, “A Higher Level of Service” always starts and ends with people. We strive to be the “Best Community Bank in the Pacific Northwest” and that endeavor includes being the “Best Employer in the Pacific Northwest”.

• We share our success with you through Profit Sharing, Incentives, and other Bonus Structures, based on your position.
• We enjoy a healthy work/life balance by offering 12+ days of paid vacation, 2 paid wellness days, 2 days of paid community service time, as well as paid sick leave that is accrued based on hours worked. Our employees will also enjoy 11 paid holidays throughout the calendar year.
• We understand that wellness needs can look different for everybody, so we provide a full suite of Health benefits to employees and their families that include Medical, Dental and Vision Insurance, Mental Health Resources, and a $200 annual reimbursement for wellness related expenses.
• We invest in your financial security by providing an 8% 401(k) employer match and safety net of life and disability plans.

We Offer Competitive Compensation:

Salary Range in East Wenatchee, WA

Minimum to Maximum

$24.37 per hour - $36.56 per hour

EEO Statement(s):

At Peoples Bank, we know we are better together.We are dedicated to crafting a workplace that reflects the different backgrounds and perspectives of our communities, customers, and employees. If you’re excited about the job, we encourage you to apply, all experiences are welcome. Peoples Bank is proud to be an equal opportunity workplace and affirmative action employer.