Assistant Branch Manager

Peoples Security Bank & Trust; King of Prussia (PA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Plans

Tuition Reimbursement

Paid Time Off

Job summary

A community-focused bank in King of Prussia is seeking an Assistant Branch Manager to enhance customer experiences and oversee branch operations. You will guide staff and manage daily transactions while fostering customer relationships. Ideal candidates should have 4-6 years of relevant experience, strong problem-solving and communication skills, and a commitment to leadership. This position offers full-time employment with various benefits including tuition reimbursement and an opportunity for growth within the bank.

Qualifications

• High school diploma or equivalent required. Bachelor’s degree preferred.
• 4-6 years of experience in a related position.
• Training in customer service and leadership needed.

Responsibilities

• Deliver exceptional customer service and relationship management.
• Oversee daily branch operations and ensure compliance.
• Engage customers to expand relationships and provide solutions.

Skills

Interpersonal relationship skills

Problem-solving skills

Communication skills

Leadership skills

Bilingual capability

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree

Tools

Banking software

Job description

Assistant Branch Manager role at Peoples Security Bank & Trust

Find a great place to work at Peoples Security Bank & Trust.

Our Assistant Branch Managers deliver an exceptional experience to customers and prospects with a focus on meeting the financial needs of all areas of our community; actively seek opportunities to expand relationships; counsels clients, providing needs‑based financial solutions; guide and coach staff to meet performance objectives and assigned goals; and oversee branch office operations.

• Maintains working knowledge of Bank’s consumer deposit and loan product offerings as well as business deposit and cash management services.
• Engages and advises customers in person and/or virtually in order to attract, retain, and grow relationships.
• Assists clients with deposit account and ancillary service selections in line with their needs, opening them in a timely manner.
• Counsels clients on consumer financing options. Processes and closes consumer loans.
• Aptly and confidently demonstrates and educates our customer base on our technology products and services.
• Collaborates with internal partners to connect customers to experts who can help them with specialized financial services including Wealth Management, Cash Management, and Merchant Processing.
• Provides branch oversight and training in practice of procedures and policies. Keeps up to date on changing banking regulations to ensure staff compliance.
• Professionally represents the bank in the community by periodically attending events, tabling, and educating the public on matters of financial literacy and the bank’s products and services.
• Oversees the daily operations of the branch. Able to efficiently process transactions as well as provide override approvals and signing authority as needed. In addition, addresses customer and staff issues in conjunction with and in the absence of the Branch Manager.

Benefits Offered to Peoples Security Bank Employees

Our College Tuition Reimbursement Benefit can help you achieve your long‑term career and educational goals

• Medical Plans
• Vision Plan
• Life Insurance
• Disability Insurance
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Banking Classes
• Internal Advancement Opportunities

Company Overview

Community has and always will be our purpose. We were founded on the principle to be a bank that people can trust. We would not be where we are today without the dedication that our employees have had since we first opened our doors. Our values still hold true to this day and we are making strides to continue to grow with our amazing team.

We believe that operating with a core set of values will be integral to the success of Peoples Security Bank & Trust for our employees, customers, shareholders and communities.

• PEOPLE | Working together for a common good by engaging our customers and communities.
• SERVICE | Consistently deliver a safe, reliable and positive banking experience for our customers.
• BETTER | A commitment to excellence in every interaction.
• TRUST | Integrity, accountability, guidance, and support form the foundation for every customer engagement.

We believe our team is what makes our organization successful. Hearing their stories show a path of growth and enrichment in their careers. Every single team member truly makes a difference within our company and we’re grateful for each employee who chooses to work with us.

Peoples Security Bank & Trust Company is an Equal Opportunity Employer

Requirements

Education/Training: A high school diploma or equivalent required. Associate’s or Bachelor’s degree or General Banking Diploma preferred. Training in customer service, leadership, and relationship building and management needed.

Skill(s): Must demonstrate ability to communicate across various channels (face‑to‑face, email, video conference, text/chat, social media); good interpersonal relationship skills; strong problem‑solving skills; able to lead, coach and motivate others; possess a thorough knowledge of branch operations and administration; be conversant in consumer and business financial products and services; solid consumer lending skills; proficient in use of various types of technology and software. Bi‑lingual language a plus.

Experience: A minimum of 4‑6 years' experience in a related position normally required.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 25 pounds. This position requires regular use of a computer.

Seniority level: Associate

Employment type: Full‑time

Job function: Customer Service

Industries: Banking