Assistant Branch Manager

Ts Banking Group; Council Bluffs (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

PTO and holidays

401K contribution and match

Professional development allowance

Gym membership reimbursement

Job summary

TS Bank in Council Bluffs seeks an Assistant Branch Manager to support daily branch operations, ensure regulatory compliance, and enhance client service. You will assist in managing staff, driving sales opportunities, and coordinating community events.

The role requires a high school diploma or GED and 3–4 years of banking experience, with strong knowledge of banking products and services. This is a hands-on leadership position in our Council Bluffs offices.

Qualifications

• High school diploma or GED required; post-secondary education preferred.
• Three to four years of banking experience and/or training in the financial industry.

Responsibilities

• Perform all essential responsibilities of Universal Banker levels.
• Participate in branch audits and certifications to ensure compliance.
• Act as Branch Manager in their absence and implement directed processes.
• Support leadership in community, client, and business partner events.
• Review compliance reports and report issues to Branch Manager.
• Assist in training bankers as directed.
• Promote exceptional client service following Client Impact Standards.
• Identify sales opportunities and deepen client relationships.
• Develop plans for calling on accounts, leads, referrals, and new prospects.
• Review overdraft activity and authorize transactions per policy.
• Maintain knowledge of TS Bank products and services.
• Participate in internal audits and address client concerns.
• Represent the bank in community and professional associations.

Skills

Customer service

Sales opportunity identification

Branch audits

Team leadership

Financial transactions

Education

High school diploma

GED

Banking experience 3–4 years

Tools

CRM

Microsoft Office

Banking software

Job description

TS Bank is seeking to hire an AssistantBranch Manager for our Council Bluffs locations. This roleassists with direct operations of the branch locations to ensureoperational effectiveness and that company and banking regulations,policies, and procedures are followed. Assists team's performance inensuring clients receive prompt and courteous service and that bankingproducts and services offered meet the needs of the client base.

Education and experience preferred:Possess a high school diploma orGED certification required. Additional post high school educationand/or training is preferred. Three to four years of bankingexperience and/or training in financial industry.

Location: Council Bluffs, IA

Experience and Skills:

Performs all essential responsibilities and tasks ofall Universal Banker levels proficiently.

Participate in branch audits and certifications toensure branch compliance with policies and procedures

Fulfill role of Branch Management staff in theirabsence and implement processes or projects as directed bythis role

Support leadership team in the planning and executionof community, client, and business partner events

Reviews compliance related reports and reports toBranch Manager about what the common issues seen

Assists in technical training of bankers based onpersonal development plans as directed by Branch Managersor Personal Banking Development Manager

Foster and promote exceptional client service basedupon guidelines set in the Client Impact Standards.

Proactively identify sales opportunities with anemphasis on establishing profitable client relationshipsand deepening existing client relationships. Promote,explain, and sell all personal banking products andservices. Ask clients for referrals.

Develop and implement plans to include calling onmaturing accounts, leads, referrals, new accountfollow-up, and other prospecting opportunities for thedesignated market area. Track results in the CRM andfollow up as appropriate.

Help review daily overdraft report and make pay orreturn and charge or no charge decisions. Authorizetransactions in accordance with bank policy (e.g.deposits, withdrawals, check cashing, wire transfers, etc.).

Maintain thorough product knowledge of all TS BankingGroup products and services.

Help perform various audits as assigned by the Internal Auditor.

Address and resolve client concerns and inquiries.

Periodically participates in the bank's businessdevelopment activities, represent the bank in industry andprofessional associations, community organizations, localbusiness groups, etc., and promotes the bank's favorable image.

Ability to perform all other duties as assigned.

Comply with all banking and company regulations,policies, and procedures.

Ability to read and interpret documents such as safetyrules, operating and maintenance instructions, andprocedure manuals. Ability to write routine reports andcorrespondence. Ability to effectively present informationand respond to questions from employees of company and thegeneral public. Must possess good communication skills.Ability to add, subtract, multiply, and divide in allunits of measure, using whole numbers, common fractions,and decimals. Ability to compute rate, ratio, and percentand to draw and interpret bar graphs.

To effectively perform the job, must have reliabletransportation to travel to and from work and otherwork-related events, meetings, interactions with clients, etc.

Ability to operate the following: telephone, personalcomputer, printer, copy machine, fax machine. Workingknowledge of word processing, spreadsheet, and databasesoftware programs. Advanced PC knowledge beneficial.

The physical demands described here are representativeof those that must be met by an employee to successfullyperform the essential functions of this job. Reasonableaccommodations may be made to enable individuals withdisabilities to perform the essential functions. Whileperforming the duties of this job, the employee isregularly required to sit and talk or hear. The employeefrequently is required to use hands to finger, handle, orfeel and reach with hands and arms. The employee isoccasionally required to stand; walk; climb or balance;and stoop, kneel, crouch, or crawl. The employee mustoccasionally lift and/or move up to 50 pounds. Specificvision abilities required by this job include closevision, distance vision, color vision, peripheral vision,depth perception, and ability to adjust focus. The workenvironment characteristics described here arerepresentative of those an employee encounters whileperforming the essential functions of this job. Reasonableaccommodations may be made to enable individuals withdisabilities to perform the essential functions.

Position may require the ability to work before orafter normal business hours, including weekends andovernight travel, to meet required deadlines and attendmeetings and/or training programs.

#TSBank

Competitive benefits package:

• Health and dental insurance
• Life insurance package
• Generous PTO and holiday package
• 401K contribution and match
• Professional development expense allowance
• Gym membership reimbursement
• Wellness program

EEO Employer/Vet/Disabled

EEO Employer/Vet/Disabled
TS Banking Group is a covered federal contractor or subcontractor subject to the requirements of the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), as amended, and Section 503 of the Rehabilitation Act of 1973, as amended. As such, TS Banking Group is bound by the terms of VEVRAA and Section 503, and shall not discriminate against individuals with disabilities, and is committed to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities.

TS Banking Group maintains an Affirmative Action Plan for the purpose of proactively seeking employment and advancement in employment of qualified protected veterans and individuals with disabilities. As an individual interested in employment with TS Banking Group, or as one of TS Banking Group's valued employees, TS Banking Group welcomes the opportunity to make its employees and applicants more aware of the TS Banking Group's obligations and affirmative efforts. Upon request, TS Banking Group will make accessible to you its Affirmative Action Plan for protected veterans and individuals with a disability. If you are interested, please submit a written request to Angela Avis during the HR Office's operating hours (9 a.m. to 4 p.m.), and we can schedule a time for you to review the Affirmative Action Plan. (Alternatively, a copy of TS Banking Group's Affirmative Action Plan is available electronically on TS Banking Group's intranet site.) Remote employees not physically located at the facility may access the Affirmative Action Plan through the intranet site, or may request a copy of the Affirmative Action Plan for review and return should no internet access be available.