Assistant Branch Manager

Socket.dev; Chicago (IL); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Medical coverage

Dental coverage

Vision coverage

401(k) match

Life insurance

Disability insurance

Tuition reimbursement

Employee discounts

Pet insurance

Legal plan

ID theft protection

Job summary

CoolSys is hiring for a Light Commercial ABM role to oversee daily office operations, drive customer satisfaction, and achieve sales targets across multiple sites. You will lead a small team, train staff, manage inventories, and maintain strong client relationships with a focus on service quality.

The position emphasizes supervision experience, strong communication, and practical knowledge of retail management tools. Benefits include competitive pay and comprehensive coverage.

Qualifications

• Minimum high school diploma or equivalent required.
• A college degree in Business or Management or related field is a plus.
• Experience in retail with supervisory responsibilities is preferred.

Responsibilities

• Ensure high-quality service for retail and commercial customers.
• Train, motivate, and supervise staff to meet standards.
• Assist in implementing sales strategies to hit targets.
• Monitor stock levels and control inventory across locations.
• Maintain smooth daily office operations and reporting.
• Build relationships with commercial clients and tailor solutions.
• Ensure safety compliance and support administrative tasks.

Skills

Leadership

Communication

Multitasking

Organizational skills

Problem solving

Education

High school diploma or equivalent

Bachelor's degree in Business/Management or related field

Tools

Retail management software

POS systems

Email

Word

Excel

Job description

Overview

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management.With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

• Competitive pay: $30-36/HR.
• Sign on bonus: $2K Sign on bonus
• Benefits: Medical, Dental, Vision and Prescription coverage.
• Paid vacation, holidays, and floating holiday.
• 401(K)with Company match.
• Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
• Tuition reimbursement.
• Employee discountson vehicles, hotels, theme parks, select cell phone bills and so much more.
• Pet Insurance.
• Legal Plan, and ID Theft Protection.

Responsibilities

The Light Commercial ABM will be focused overseeing the daily operations of the office, ensuring a high levelof customer service, efficient office processes, and achieving sales goals forCoolSys.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure high-quality service to both retail and commercial customers, addressing inquiries, and resolving any issues.
• Assistin training, motivating, and supervising staff, ensuring they provide excellent customer service and adhere to company standards.
• Help implement sales strategies to meet or exceed office targets. Monitor performance metrics and support the team in achieving commercial goals.
• Assistwith stock control, ensuring product availability for both retail and business customers. Monitor inventory levels and conduct regular stock checks.
• Ensure smooth daily office operations, including opening and closing procedures, and ensure the office iswell-maintainedand organized.
• Build andmaintainrelationships with commercial clients, understanding theirneedsand providing solutions tailored to their business requirements.
• Ensure compliance with safety regulations to provide a safe working environment.
• Assistwith office reports, sales analysis, and other administrative tasks asrequired.
• Performs other duties as assigned.

Qualifications

• High school diploma or equivalent.
• A college degree in Business, Management, or a related fielda plus.
• Proven experience in retail, with at least 1-2 years in a supervisory or assistant managerial role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and handle high-pressure situations effectively.
• Good understanding of sales strategies and commercial customer needs.
• Familiarity with retail management software and POS systems.
• Strong organizational and problem-solving skills.
• Basic knowledge of inventory control and stock management.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to use typical business tools including E-Mail, Word, Excel, etc.

Join Us

Today, there are 27 different companies that make up the CoolSys family of brands.

Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

Connect with uson Facebook and X.

CoolSysis an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristicsare encouraged to apply.

Pre-employment background screening (criminal andMVR for driving positions) and drug testing arerequiredfor all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.