Assistant Branch Manager

Whitecap; Carrollton (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid time off

Great Place to Work certification

Job summary

White Cap is hiring an Assistant Branch Manager in Carrollton, TX to lead branch operations and sales in the manager’s absence. The role focuses on procurement, inventory control, and customer service while managing staff and budgets.

The ideal candidate has 5+ years in branch operations, ERP experience (Oracle preferred), and forklift familiarity. This on-site role requires a valid vehicle license and an operational MVR check.

Qualifications

• 5+ years of experience in branch operations or management.
• Experience in construction supply or industrial distribution preferred.
• Must operate a vehicle with MVR check and valid license.
• Bilingual (Spanish/English) and forklift experience preferred.

Responsibilities

• Support talent acquisition, development, and retention of branch sales and operations associates.
• Manage the branch in the Branch Manager’s absence and help drive sales and profitability.
• Coordinate procurement, inventory control, shipping/receiving, warehousing and sales per company policies.
• Investigate customer complaints and adjust resources to resolve issues and delays.
• Manage branch-level problems, inventory discrepancies and adjustments.
• Serve customers and support counter and inside sales; ensure accurate and timely billing; schedule staff and analyze budgets.
• This position generally requires 5+ years of experience.
• Performs other duties as assigned.
• Operation of a company or personal vehicle with an MVR check is required.

Skills

Branch management

Operations coordination

Front-line team support

Customer issue resolution

ERP systems

OSHA safety knowledge

Forklift experience

Tools

Oracle ERP

Forklift

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for an Assistant Branch Manager !

Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for an Assistant Branch Manager!

Why a career with White Cap?

• Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

• Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

• Stability: Since 2020, White Cap has doubled in size and continues to grow.

• Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.

• Love where you work: White Cap has been certified as a Great Place to Work .

• Inclusive culture: Work in a place that values and celebrates who you are.

An Assistant Branch Manager at White Cap…

• Support the talent acquisition, development, and retention of branch sales and operations associates.

• Manages the branch in the Branch Manager’s absence. Assists the manager in developing strategies to drive branch sales and profitability.

• Assists with the coordination of procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with the policies, principles, and procedures established by the organization.

• Solves problems at the branch level. Investigates customer complaints involving matters such as damaged items, overcharges, and shipment/delivery delays. Makes necessary resource adjustments.

• Manages operational branch level problems, investigates inventory discrepancies, and makes adjustments as required.

• Serves customers and supports the counter and inside sales functions as necessary. Ensures all sales orders are billed correctly and in a timely manner. Schedules staff and analyzes budgets and variances.

• Generally has 5+ years of experience.

• Performs other duties as assigned.

• This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Preferred Qualifications

• Experience in construction supply, building materials, or industrial distribution environments

• Working knowledge of branch operations, including inventory control, order fulfillment, and warehouse processes

• Experience supporting or leading front-line teams (warehouse, counter, or inside sales)

• Demonstrated ability to resolve customer issues and operational challenges in a fast-paced environment

• Proficiency with ERP or order management systems (Oracle preferred)

• Understanding of sales drivers, margins, and branch-level performance metrics

• Familiarity with safety standards and working in OSHA-regulated environments

• Bilingual (Spanish/English) and forklift experience preferred

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Functional Area Field Operations

Work Type On-Site

Recruiter Elkin, Cassandra

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.