Assistant Branch Manager

Whitecap; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring an Assistant Branch Manager to support branch sales, inventory, and customer service on-site in Austin, Texas. The role involves assisting the Branch Manager with strategy, staffing, and daily operations to ensure timely order processing and customer satisfaction.

The position requires strong leadership, 5+ years in a related role, and familiarity with procurement and warehousing processes; forklift and Oracle experience are a plus.

Qualifications

• Minimum 5+ years of experience in branch operations or leadership roles.
• Strong problem-solving and customer-service skills.
• Experience coordinating procurement, inventory, and shipping/receiving processes.

Responsibilities

• Support talent acquisition, development, and retention of branch staff.
• Assist Branch Manager in driving sales and profitability.
• Coordinate procurement, inventory control, and warehousing per company policies.
• Resolve customer complaints and shipping/delivery issues; adjust resources as needed.
• Schedule staff, monitor budgets/variances, and support counter/inside sales.

Skills

Team leadership

Problem solving

Communication

Tools

Oracle

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for an Assistant Branch Manager.

Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for an Assistant Branch Manager.

Why a career with White Cap?

• Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
• Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
• Stability: Since 2020, White Cap has doubled in size and continues to grow.
• Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
• Love where you work: White Cap has been certified as a Great Place to Work .
• Inclusive culture: Work in a place that values and celebrates who you are.

• Support the talent acquisition, development, and retention of branch sales and operations associates.
• Manages the branch in the Branch Manager’s absence. Assists the manager in developing strategies to drive branch sales and profitability.
• Assists with the coordination of procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with the policies, principles, and procedures established by the organization.
• Solves problems at the branch level. Investigates customer complaints involving matters such as damaged items, overcharges, and shipment/delivery delays. Makes necessary resource adjustments.
• Manages operational branch level problems, investigates inventory discrepancies, and makes adjustments as required.
• Serves customers and supports the counter and inside sales functions as necessary. Ensures all sales orders are billed correctly and in a timely manner. Schedules staff and analyzes budgets and variances.
• Generally has 5+ years of experience.
• Performs other duties as assigned.
• This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Preferred Qualifications

• Forklift experience preferred.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Functional Area

Field Operations

Work Type

On-Site

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affidiative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.