Assistant Banquets Manager

The-Country-Club-of-Birmingham; Birmingham (AL); On-site; USD 54,000 - 66,000; Full time

Job summary

The Country Club of Birmingham is seeking an Assistant Banquets Manager to help lead our team in delivering over 1,000 annual events. You will supervise banquet staff, coordinate with kitchen and service teams, and ensure flawless event execution from setup to breakdown.

You will report to the Banquets Manager and contribute to the leadership team with a focus on guest satisfaction, staff coaching, and adherence to club standards and safety procedures.

Qualifications

• A high school diploma or equivalent.
• Must be 21 years of age or older.
• A minimum of 4 years’ experience in banquets, restaurants, or club food and beverage.
• Ability to work in varying temperatures and environments; indoors and outdoors.
• Ability to stand/walk for extended periods and lift up to 50 lbs.

Responsibilities

• Oversee banquet setup, service, breakdown, and cleanup for assigned events.
• Ensure rooms are set according to BEOs, floor plans and client specs.
• Lead pre-shift meetings and communicate event details and service expectations.
• Supervise banquet captains, servers, bartenders, and temporary labor.
• Assist with scheduling, hiring, training, and coaching staff.
• Coordinate with culinary, housekeeping, and AV teams for events.

Skills

Staff supervision

Event coordination

Operational execution

Communication

Leadership

POS/Excel

Education

High school diploma

Tools

POS system

Excel

Word

Job description

Position Summary:Ready to take the next step? We are looking for an Assistant Banquets Manager to help lead our team at the Country Club of Birmingham to execute more than 1,000 events throughout the year!The Assistant Banquets Manager will report directly to the Banquets Manager. This position supports the planning and execution of all banquet and club events – coordinating with the kitchen, setup team/housekeeping, maintenance, and service staff to ensure that all events run smoothly and exceed client expectations. This role involves direct supervision of the banquet staff during events and setup, and strong operational coordination before the guests arrive. This position is a member of the Clubhouse Leadership team and is expected to lead by example at all areas, energizing the “the answer is yes, now what’s the question?” philosophy.Primary areas of responsibility are; daily event execution, staff supervision, BEO execution, event setup and service, on-the-floor problem solving, training and coaching, departmental communication, assistance in other food and beverage areas when necessary, and acting manager when the Banquets Manager is unavailable.Reports to: Senior Banquets ManagerSalary: $60,000+ annually, based on experience.Duties & Responsibilities in detail:Event OperationsOversee banquet setup, service, breakdown, and cleanup for assigned events.Ensure rooms are set according to BEOs (Banquet Event Orders), floor plans, and client specifications.Monitor timing and flow of events and resolve operational issues quickly.Conduct pre-event inspections to ensure the space, equipment, décor, and supplies are ready.Assign stations and responsibilities for each event you are assigned to.Lead pre-shift meetings and communicate event details and service expectationsLeadership & AccountabilitySupervise banquet captains, servers, bartenders, and temporary labor while holding them accountable to CCB standardsLeading by example in appearance, professionalism, and member interactionDelegating effectively and following upAddressing performance issues and documenting coaching/disciplinary issuesAssist the Banquet Manager in training and coaching employees on service standards, safety, company policies/procedures and overall development.Assist with scheduling and managing labor levels based on event needsAssist with hiring new team members when necessaryProviding feedback regarding employee performance.Member & Client ServiceServe as a primary point of contact for event hosts during assigned functions.Maintain a high level of guest satisfaction and address complaints promptly and professionally.Coordinate special requests, VIP needs, dietary requirements, and last-minute changes.Build positive relationships with clients, vendors, and other departments.Event CoordinationAttend weekly BEO/F&B meeting, review BEOs and update with change sheets, and review event timelines with the Banquets Manager and other departments as necessary.Coordinate with culinary, catering/sales, housekeeping, maintenance/AV, and front office teams.Communicate changes to event specifications to the appropriate departments.Food & Beverage ServiceEnsure food and beverage service follow established CCB standards and in accordance with event timeline/BEO.Monitor buffet presentation, plated meal service, bars, breaks, and replenishment.Check food quality, presentation, temperature, and timing in support of the culinary team.Monitor beverage inventory and consumption during events and assist with responsible alcohol-service procedures.Club Events & Member ProgrammingAssist with execution of recurring member events such as:Holiday partiesMember-Guest EventsGolf TournamentsWine DinnersSpecialty BrunchesClub Social eventsAwards DinnersFamily focused eventsSeasonal CelebrationsHelp develop operational plans for high-volume club eventsInventory & EquipmentMonitor banquet equipment, china, glassware, silverware, and other supplies on a quarterly basis.Ensure equipment is properly stored, maintained, and accounted for.Report damaged or missing equipment and assist with inventory control.Financial & Administrative DutiesAssist Banquet Manager in labor and operational cost control.Review event charges, consumption, and billing information for accuracy.Complete banquet reports, staff assignments, incident reports, and any other required paperwork.Help maintain department budgets and control unnecessary overtime or product waste.RequiredA high school diploma or equivalentMust be 21 years of age or olderA minimum of 4 years’ experience in banquets, restaurants, or club food and beverage.Ability to work in varying temperatures and environments; heat/cold/weather, indoors and outdoorsAbility to stand/walk for extended periods of time.Ability to lift, carry, push weight up to 50lbsEffective communication skills and ability to utilize POS system, excel, word, and other programs in accordance with this position.Ability to work a varied schedule inclusive of extended shifts, weekends and holidays.PreferredPreferred Certifications: Food Handlers’ Certificate, Alcohol Safety, ABC Certification, Food Safety Program.Bartending or service experience