Assistant Banking Center Manager

Camden National Corp.; Hermon (ME); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

401(k) plan

Tuition reimbursement

Wellness program

Employee assistance program

Job summary

Camden National Bank in Maine is seeking a results-driven Banking Center professional to drive sales and deliver exceptional customer service. In the absence of the Banking Center Manager, you will oversee daily operations and staff to meet service, sales, and financial goals.

The role requires a four-year degree and 2–5 years of related banking experience, strong product knowledge, and a commitment to building trusted relationships.

Qualifications

• Equivalent to a four-year college degree.
• Two to five years of similar or related experience.
• Position requires knowledge in a specialized area.
• Working knowledge of financial, commercial and/or technical practices.

Responsibilities

• Meet or exceed individual sales goals in the banking center.
• Demonstrate strong knowledge of bank products and solutions.
• Build trusted relationships to acquire, expand and retain customer relationships.
• Participate in workforce management including recruiting, development and engagement.
• In the absence of the Banking Center Manager, oversee activities of banking center staff to meet goals.
• Lead service and sales management efforts.
• Coach and motivate staff for optimum performance and accountability.
• Implement sales and service programs to promote retention and acquisition.
• Be responsible for risk and compliance within the banking center.
• Manage day-to-day facility operations.
• Support and promote the Bank's CRA Policy.

Skills

Relationship building

Banking product knowledge

Sales goals

Staff coaching

Workforce engagement

Compliance awareness

Customer service mindset

Education

Equivalent to a four-year college degree

Two to five years of related experience

Knowledge in a specialized area

Working knowledge of financial practices

Tools

Accounting software

CRM / contact management

Database software

Internet software

Spreadsheet/Word processing

Job description

Live here. Play here. Bank here. Work here. If you’re looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you’ve come to the right place. Get to know us: We’re your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities. We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard. Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization. We’ve been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.

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Primary responsibilities consist of achieving individual sales and service goals and managing the banking center in the absence of the banking center manager. The essential functions are noted below; however, at Camden National responsibilities may evolve over time given organization, technological and/or staffing changes. At any point other duties may be assigned.

Essential Duties and Responsibilities

• Contributes to the success of the banking center by meeting or exceeding individual sales goals.
• Demonstrates a strong knowledge of bank products and solutions.
• Employs Building Trusted Relationship skills to acquire, expand and retain customer relationships.
• Participates in workforce management including recruiting, development and engagement.
• In the absence of the Banking Center Manager Oversees and directs activities of banking center staff to ensure banking center performance meets or exceeds goals – service, sales, financial and operations
• Leads service and sales management effort.
• Manages, develops, coaches and motivates staff for optimum performance, holding staff accountable for results
• Implements sales and service programs within the banking center to promote retention, expansion and acquisition of customer relationships
• Responsible for risk and compliance within the banking center
• Responsible for day-to-day management of facility
• Supports and promotes the Bank's CRA Policy

Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Equivalent to a four-year college degree.
• Two years to five years of similar or related experience.
• Position requires knowledge in a specialized area.
• Working knowledge of financial, commercial and/or technical practices required to fulfill the diverse requirements of the position.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

• Accounting software.
• Contact Management systems.
• Database software.
• Internet software.
• Spreadsheet software and Word Processing software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

We encourage candidates to consult with their Talent Partner throughout the recruiting process to better understand how their experience aligns with the role, as well as details on compensation and our total rewards offerings.

The prospective range of pay we will offer to a successful applicant to this position is $43,000.00-$64,100.00, which represents a good faith estimate of what we expect to offer at the time of posting based on the role’s responsibilities, level and location. Actual starting salary will be determined by the Bank in the Bank’s discretion, and shall depend on the applicant’s experience, skills, education, certifications, as well as other relevant business conditions. Final offers will reflect these considerations and may vary accordingly.

Total Rewards Package

• Robust medical, dental, and vision insurance packages
• Generous time off, including paid federal holidays and paid day off for your birthday
• 401(k) retirement savings plan
• Tuition reimbursement, professional development, and career growth opportunities
• Employee assistance program
• Comprehensive wellness program

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Core Values

• Honesty and Integrity above all else
• Trust built on fairness
• Service that creates remarkable experiences
• Responsibility to use our resources for the greater good
• Excellence through hard work and lifelong learning
• Diversity realized through inclusion and respect

Equal Opportunity Employer

Equal Opportunity Employer Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.

Learn more about why employees love working at Camden National Bank! We are very proud to be named a 2023 Best Place to Work in Maine! An opportunity to build your career at an innovative community organization with a vision for growth and giving back. Whether it’s helping a family buy their first home or build a business, we go above and beyond to serve our customers, communities, and each other. You’ll experience an inspiring, welcoming workplace for all, and a culture that empowers employees to do their best work each day—and celebrate the difference we’re making together. Today, we employ 725 people at more than 73 work locations. We recruit top talent for roles in everything from relationship banking to operations, lending, technology, finance, compliance, marketing, and more. Employees enjoy health and wellness benefits and generous time off, along with numerous personal and professional growth opportunities. A commitment to apply your passion and talents, while making a positive impact on the company, our communities, and yourself. With the close-knit feel of your community bank, complemented by the competitive perks of large organizations, you will love working here. To learn more, please visit www.camdennational.bank.