Assistant Automotive Store Manager

Tire Choice Auto Service Centers; Manteo (NC); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading automotive service retail company is seeking an Assistant Automotive Store Manager in Manteo, NC. This full-time role involves supporting the Store Manager, managing operations, and delivering exceptional customer service while ensuring optimal workflow for vehicle services. Join a dynamic team that values effectiveness and customer satisfaction.

Benefits

Bonuses and incentives based on performance

Qualifications

• Experience in retail management or a similar field.
• Excellent communication skills for guest interactions.
• Ability to work effectively in a team environment.

Responsibilities

• Assist in managing store operations and service standards.
• Schedule appointments and optimize technician workflow.
• Help achieve sales goals by promoting products and services.

Skills

Customer Service

Sales

Inventory Management

Job description

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Job Description

ASSISTANT AUTOMOTIVE STORE MANAGER

The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro’s performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.





Responsibilities:

Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs

Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions.

Attend to all guest needs in areas of sales, service, complaints, and adjustments.

Build guest relationships to maximize customer satisfaction, loyalty, and retention.

Assist technicians in conveying repair and service needs to guests.

Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.

Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory.

Provide direction and oversight to other technicians and assist where needed with services/repairs.

Assist in organizing the store’s workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation.

Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.

Perform Store Manager functions as business needs dictate.

Perform other duties as assigned and required by direct supervisor.

Compensation based on experience: $18.00 - $25.00. This position also qualifies for additional bonuses and incentives.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Motor Vehicle Manufacturing, Retail, and Business Consulting and Services

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