Assistant/Associate Analyst, Transportation

Abercrombie & Fitch Co.; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(K) match

Medical insurance

Paid time off

Job summary

Abercrombie & Fitch Co. is seeking an Assistant/Associate Transportation Operations Analyst in Columbus, OH to optimize the direct-to-consumer parcel network.

You will monitor carrier performance, resolve disruptions, and partner with internal teams to ensure on-time delivery while controlling transportation costs. You will develop dashboards, analyze trends, support budgeting, and drive continuous improvement using Power Platform and BI tools.

Qualifications

• Minimum 2 years of experience in transportation, logistics, analytics, or related fields.
• Experience with parcel carriers and transportation networks.
• Strong Excel skills and experience with Power BI or Tableau for reporting.

Responsibilities

• Monitor daily parcel carrier performance across North America partners.
• Investigate disruptions and late deliveries; escalate as needed.
• Develop and distribute transportation performance dashboards.
• Analyze shipping trends and cost drivers; propose improvements.
• Support peak planning and cross-functional collaboration.

Skills

Advanced Excel

Data analysis

Stakeholder management

Problem solving

Attention to detail

Communication

Tools

Power BI

Tableau

Power Platform

Job description

## Assistant/Associate Analyst, TransportationApplylocations: Columbus, Ohiotime type: Full timeposted on: Posted 8 Days Agojob requisition id: JR103350**Job Description:**The Transportation Operations Analyst supports Abercrombie & Fitch's Direct-to-Consumer parcel network by driving daily carrier operations, performance management, reporting, and continuous improvement initiatives. This role serves as a critical link between transportation operations, carrier partners, distribution centers, finance, and cross-functional stakeholders to ensure a best-in-class customer delivery experience while optimizing transportation costs.This role is foundational to maintaining a reliable and cost-effective parcel transportation network that supports millions of annual customer shipments. The position helps ensure operational excellence, drives data-based decision making, improves customer delivery outcomes, and supports strategic transportation initiatives across the A&F supply chain.**What Will You Be Doing?**Transportation Operations* Monitor daily parcel carrier performance across North America transportation partners.* Investigate and resolve transportation disruptions, service failures, late deliveries, and customer-impacting issues.* Serve as a point of contact for operational escalations with internal stakeholders and external carriers.* Support peak planning activities and execution readiness for high-volume periods.* Track carrier service performance, transit times, and delivery commitments.Analytics & Reporting* Develop, maintain, and distribute transportation performance reporting and dashboards.* Analyze shipping trends, cost drivers, volume forecasts, and carrier performance metrics.* Identify opportunities to improve service, reduce transportation costs, and enhance customer experience.* Perform root cause analysis on operational issues and provide actionable recommendations.* Support budget planning, forecasting, and carrier financial analysis.Carrier & Stakeholder Management* Partner with carrier account teams to drive operational improvements and issue resolution.* Participate in recurring business reviews and performance discussions with transportation providers.* Collaborate with Distribution Centers, Customer Care, Finance, and Supply Chain teams.* Ensure carrier compliance with contractual and operational expectations.Process Improvement & Automation* Identify manual processes and implement automation opportunities using tools such as Microsoft Power Platform and AI-enabled solutions.* Document transportation processes, standard operating procedures, and best practices.* Support testing and implementation of transportation initiatives, system enhancements, and network optimization projects.* Drive continuous improvement efforts focused on efficiency, scalability, and operational excellence.**What Do You Need to Bring?*** Minimum 2 years of experience in transportation, logistics, supply chain, operations, analytics, or relevant experience.* Experience working with parcel carriers and transportation networks.* Background in retail, eCommerce, distribution, fulfillment operations, or relevant experience.* Continuous improvement and project management experience a plus.* Strong analytical and problem-solving abilities.* Advanced Microsoft Excel skills.* Experience with Power BI, Tableau, or similar reporting tools preferred.* Familiarity with transportation management, parcel operations, or supply chain systems.* Ability to interpret large data sets and translate findings into business recommendations.* Strong attention to detail and sense of ownership.* Ability to manage multiple priorities in a fast-paced environment.* Excellent communication and stakeholder management skills.* Comfortable balancing operational execution with strategic analysis.Success Measures* Carrier service performance and delivery experience.* Operational issue resolution and escalation management.* Transportation cost optimization opportunities identified and implemented.* Reporting accuracy and actionable business insights.* Process automation and continuous improvement contributions.* Strong cross-functional partnership and stakeholder satisfaction.**Benefits & Perks**As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:* Incentive bonus program* 401(K) savings plan with company match* Annual companywide review process* Flexible spending accounts* Medical, dental and vision insurance* Life and disability insurance* Associate assistance program* Paid parental and adoption leave* Access to fertility and adoption benefits through Carrot* Access to mental health and wellness app, Headspace* Paid Caregiver Leave* Mobile Stipend* Paid time off and one paid volunteer day per year, allowing you to give back to your community* Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)* Seven associate wellness half days per year* Merchandise discount on all of our brands* Opportunities for career advancement, we believe in promoting from within* Access to multiple Associate Resource Groups* Global team of people who will celebrate you for being YOU!**Company Description**Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.Learn more about A&F Co. by visiting our corporate website here.**ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.**