Assistant Administrative Operations Manager

SSA Group; Orlando (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Assistant Administrative Operations Manager at a renowned safari park! This role is perfect for those with a passion for administration and a knack for cash management. You'll oversee employee training, ensure compliance with regulations, and maintain a secure cash room while promoting sustainability and community engagement. A vibrant work environment awaits, where your contributions will enhance guest experiences and support a dedicated team. If you're ready to take the next step in your career with an innovative organization, this opportunity is for you!

Benefits

Medical, Dental, Vision Insurance

401(k) with 15% Company Match

Paid Time Off

Tuition Discount

Meal Plan & Employee Discounts

Paid Sick Leave

On-Demand Pay Program

Qualifications

• 5+ years of cash handling experience.
• Strong documentation and organizational skills.
• Ability to work flexible hours, including weekends.

Responsibilities

• Oversee employee training and cash management procedures.
• Ensure compliance with local and federal laws.
• Maintain a clean and organized work environment.

Skills

Interpersonal Skills

Communication Skills

Leadership Skills

Problem-Solving

Financial Management

Organizational Skills

Analytical Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

Lion Country Safari, Loxahatchee, Florida, United States of America

Job Description

Posted Thursday, May 1, 2025 at 6:00 AM

Are you an administrative professional looking for your next exciting role? SSA is hiring at the world-famous LION COUNTRY SAFARI on our office management team! We are seeking an Assistant Administrative Operations Manager to join us.

Looking for:

• Cash office experience
• Weekend availability

Who are we:

SSA Group collaborates with zoos, aquariums, museums, and other cultural attractions, integrating dining, retail, admissions, and more. We aim to increase revenue opportunities for our partners across the United States. With 50 years of experience, SSA has refined industry practices and pioneered innovative solutions. Our focus pillars include sustainability, inclusivity, and innovation, transforming the cultural attraction industry.

SSA was founded by families, for families, embodying love and dedication. We customize best practices for each partner, striving to set higher standards continuously. We are committed to supporting our partners' missions because their guests and communities deserve it.

Reports to: Administrative Operations Manager

Responsibilities

1. Oversee new employee orientation, including cashier and relevant position training, audits, and all concessions, catering, and retail cash procedures related to cash management or as delegated.
2. Communicate effectively with SSA HQ team, including the Director of Audits and Controls, Revenue Reporting Manager, and onsite management.
3. Ensure compliance with all applicable local, state, and federal laws.
4. Maintain a clean, safe, and organized work environment.
5. Uphold knowledge of and adherence to company policies and procedures.
6. Perform SSA EXTRA Guest Service steps to ensure a memorable experience for every guest and client.
7. Assist employees with daily needs (e.g., uniform/badge replacements, paycheck inquiries, resetting Toast logins).
8. Support retention and engagement programs within the unit.
9. Recruit, hire, onboard, and train new team members.
10. Assist in planning staff socials, volunteer outings, and all-staff meetings.
11. Ensure compliance with labor laws, including proper paperwork and labor law posters, through proactive research and resources at HQ.
12. Maintain organization of the People office, including filing, badge supplies, and computer logoff procedures.
13. Manage a secure cash room, controlling access as authorized by the GM.
14. Handle banking procedures, including issuing and checking-in banks, managing cash pickups, and resolving discrepancies.
15. Reconcile invoices, shortages, over shipments, and arrange emergency shipments or requisitions.
16. Oversee HQ reporting and cash office operations, including major reports like Gross Sales, OFR, Trial Balance, and Sales by Stand.
17. Support implementation of operational systems, processes, and policies aligned with organizational goals.
18. Ensure excellent guest and employee service per SSA standards.
19. Reconcile reports and balances efficiently and accurately.
20. Assist the Unit Controller and perform duties in their absence or as needed.
21. Provide administrative support, including answering calls and word processing.
22. Support onsite management with training, documentation, inventory, and communication tasks.
23. Understand and maintain POS and cash flow systems functionality.
24. Maintain a secure cash room, managing access and safeguarding personal items.
25. Promote sustainability and conservation efforts, educating staff and supporting community engagement initiatives.
26. Perform other relevant tasks as necessary.

IDEA + Belonging

Promote inclusivity and support within the team, removing barriers and empowering growth. Lead by example through sustainability efforts and community engagement activities.

Job Requirements

• Develop interpersonal and communication skills to articulate effectively with clients, GMs, and HQ.
• Build leadership skills with a focus on team development and partnership fostering.
• Accurately complete documentation and daily paperwork, with strong reading, counting, and writing skills.
• Exhibit problem-solving and decision-making abilities, along with organization skills.
• Demonstrate financial management, organizational, and analytical skills.
• Remain flexible in a fast-paced environment.
• Possess basic computer skills for office functions.
• Work varied hours, including nights, weekends, and holidays as needed.

Previous Experience

• Minimum five years of cash handling experience.
• Two years of administrative or cash room experience preferred.
• ServSafe or Food Handling certification is a plus.
• All educational backgrounds accepted; must be 18 or older.

This list is not exhaustive. SSA Group reserves the right to revise the job description or assign different tasks as circumstances require.

SSA Group, LLC. is an equal opportunity employer committed to diversity and inclusion. We value a diverse team that enhances our impact and welcome applicants from all backgrounds.

Compensation and Benefits

• Full-time, non-exempt position with overtime eligibility.
• Vacation and Time Away From Work (TAFW): up to 144 hours based on tenure.
• Medical, Dental, Vision, Life Insurance, and voluntary benefits.
• 401(k) with a 15% company match (after one year).
• Up to 120 hours of Paid Leave for qualifying reasons.
• Up to 40 hours of Paid Bereavement.
• Tuition Discount through Partnership College.
• On-Demand Pay Program.
• Meal Plan & Employee Discounts.
• Paid sick leave per state law.

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