Assistant-Administrative

Indiana University Health System; Indiana (PA); On-site; USD 40,000 - 52,000; Full time

Job summary

Indiana University Health System in Indianapolis, IN, is seeking an Administrative Assistant in the Plastic Surgery department at Riley Outpatient Center. This role supports patient flow, documentation, and coordination across teams to ensure smooth operations.

Responsibilities include check-out, scheduling, insurance verifications, document scanning, and RightFax communications with multiple departments. Ideal candidates have strong communication, organization, and problem-solving skills in a

Qualifications

• High School Diploma or GED required.
• 0–3 years of relevant administrative experience; healthcare setting preferred.
• Experience with matrix organization and complex work environment a plus.
• Proficiency in MS Office (Word, PowerPoint, Excel) required.
• Cerner experience is a plus.

Responsibilities

• Perform patient check-out, scheduling, and insurance verifications.
• Scan documents and manage RightFax communications.
• Coordinate with RCS, Surgery Department, Eskenazi, and other partners.
• Address basic administrative and technical issues as they arise.

Skills

Medical office experience

Customer service

Communication skills

Multitasking

Professionalism

Documentation accuracy

Education

High School Diploma/GED

Tools

Cerner

MS Office

Job description

Administrative Assistant

Location: Riley Outpatient Center; Indianapolis, IN
Schedule: Monday–Friday, 8:00 AM – 4:30 PM - No holidays or weekends!

About the Role

We are seeking a detail-oriented and professional Administrative Assistant to join our Plastic Surgery department. This role is essential for ensuring smooth patient flow, accurate documentation, and effective coordination across multiple teams and departments.

Key Responsibilities

• Perform patient check-out, scheduling, and insurance verifications
• Scan documents and manage RightFax communications
• Coordinate with RCS, Surgery Department, Eskenazi, and other partners
• Address basic administrative and technical issues as they arise

Tools for Success

• Previous medical office experience is a plus
• Proficiency in Cerner and MS Office (Word, PowerPoint, Excel)
• Strong customer service and communication skills
• Ability to multitask and work under pressure
• Professionalism and documentation accuracy
• Coachable and able to de-escalate situations effectively

Qualifications

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).