Assist Community Manager

The Michaels Organization; Chicago (IL); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Generous paid time off

401(k) plan with company match

Michaels Employee Scholarship Program

Job summary

The Michaels Organization seeks an Assistant Community Manager in Chicago responsible for supporting property operations, leasing, and maintenance. Primary duties include conducting resident interviews, managing applications, and executing marketing campaigns.

Candidates should have over a year of experience in residential real estate management. A high school diploma is required, and a college education is preferable. The role demands excellent organizational skills and professionalism.

The position offers competitive compensation and a range of benefits, including health insurance and a 401(k) plan.

Qualifications

• One or more years’ experience with residential real estate management.
• Tax Credit, Section 8 and/or Public Housing experience preferred.
• Professional appearance and conflict resolution skills required.

Responsibilities

• Conduct recertification interviews with residents.
• Manage rental inquiries and applications.
• Show vacant units and market property amenities.
• Assist in financial management and collections.
• Handle evictions and legal documents as necessary.
• Execute marketing campaigns for rental units.

Skills

Conflict resolution

Organizational skills

Attention to detail

Education

High School Diploma or equivalent

Two or more years of college

Job description

Overview

The Michaels Organization is a national leader in residential real estate offering full‑service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

The Assistant Community Manager, under the supervision of the Community Manager is responsible for assisting in all phases of the operation of a property, including, but not limited to, the general administration, leasing, and maintenance of the property. The Assistant Community Manager may also participate in budget preparation and control, and direction and control of all resources of the property.

Responsibilities

1. Perform recertification interviews with residents, complete paperwork, system entry and submit to corporate office.

2. Track rental inquiries from referrals, walk‑ins and phone contacts. Accept, date/time stamp and log all applications for unit rental.

3. Show vacant units, market property amenities.

4. Maintain knowledge of all procedures for Accounts Payable and Receivables, assist Community Manager with collections efforts.

5. Assist Community Manager with filing court documents for eviction; attend court hearing if Community Manager is not available.

6. Execute marketing campaigns for leasing of rental units, including promotion, tours of property and rental units. Prepare, process and modify lease agreements and related forms. Maintain knowledge of competition and market conditions affecting leasing and operations and make adjustments to the business and marketing models to ensure the Company remains competitive and in compliance with applicable federal and state laws.

7. Coordinate with property messaging service to retrieve messages and follow up with calls if necessary.

8. Remain current with all applicable laws and regulations relating to residential rental properties, and maintain knowledge of current company processes and procedures.

9. Assist Community Manager with ordering office supplies for property when necessary.

10. Initiate, track and close work orders utilizing systems for property.

11. Assist Community Manager with other tasks and duties as required.

Qualifications

Required Experience: One or more years’ experience with residential real estate management. Tax Credit, Section 8 and/or Public Housing experience preferred.

Required Education/Training: High School Diploma or equivalent required. Two or more years of college preferred. After hiring, will complete all company‑required certification training and testing.

Required Skills and Abilities: Professional appearance and the ability to resolve conflicts in a professional manner. Excellent organizational skills with attention to detail.

Working Conditions

Primarily an office environment, but will need the ability to meet residents in their units, show units to potential residents, walk around to inspect the property, often in a multi‑story facility including climbing stairs. May work around cleaning solvents, paint fumes and landscaping chemicals. Evening and weekend work may be required.

Salary Range Information

The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.

Rewards & Benefits

We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401(k) plan with a company match, and so much more. We believe in education – and in taking care of our own – so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program.

• Help make the world a better place in a team‑oriented environment.
• Grow with our organization through various professional development opportunities.
• Collaborate and thrive in a company culture where all are welcome.

Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website.

Come join our team. You’re going to love it here!

Salary Range

$21.00 per hour