Asset Recovery Representative - North Chicago

Brambles; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a key player in asset recovery within the North Chicago area. This role involves building relationships with distributors and recyclers to ensure successful recovery of CHEP assets. You will work closely with logistics teams, utilizing your sales and customer service skills to negotiate and facilitate the return of pallets. With a focus on compliance and effective communication, you will help educate partners about asset ownership rights. This fully remote position offers a unique opportunity to make a significant impact while managing your own territory.

Qualifications

• AA degree or equivalent work experience required.
• Minimum 2 years in route sales or customer service.

Responsibilities

• Build relationships with distributors and recyclers for asset recovery.
• Monitor asset flow and negotiate the return of CHEP pallets.
• Educate locations about CHEP’s ownership rights and recovery processes.

Skills

Route Sales

Customer Service

Interpersonal Skills

Sales Skills

Microsoft Excel

Microsoft Word

Time Management

Bilingual (English/Spanish)

Education

AA Degree

Equivalent Work Experience

Job description

Job Description

About the Role:

• Serve as the primary point of contact within the assigned territory for known and new locations interacting with CHEP assets, building and managing relationships to ensure successful asset recovery.
• Develop and maintain relationships with pallet recyclers and non-participating distributors (NPD), ensuring compliance with CHEP’s asset ownership and recovery processes.
• Collaborate with internal teams to coordinate third-party collections and resolve issues related to asset recovery and compliance.

Key Responsibilities:

• Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network.
• Monitor and track asset flow within the territory, negotiating and facilitating the return of CHEP pallets to the network.
• Take full responsibility for tracking and recovering all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly.
• Build relationships with potential customers to encourage participation in the CHEP program and support asset recovery goals.
• Maintain communication with the local pallet recycler community regarding asset recovery.
• Identify and report potential illegal buying or selling of CHEP assets, escalating issues as necessary.
• Educate locations and recyclers about CHEP’s ownership rights and asset return processes, securing agreements for collection.
• Partner with internal teams to maximize physical collections and address recovery challenges.

Position Purpose:

This role involves using a company vehicle to manage all CHEP assets in the North Chicago, IL territory. The individual will work closely with Logistics Coordinators and other teams to recover CHEP equipment from nonparticipating distributors and identify new sales opportunities.

Qualifications/Experience:

• AA degree or equivalent work experience.
• Minimum 2 years in route sales or customer service.
• Ability to lift 65 lbs regularly.
• Clean motor vehicle driving record.
• Ability to obtain a DOT Medical card.
• Bilingual (English/Spanish) preferred but not required.

Skills and Knowledge:

• Experience in Operations, Sales, or Customer Service.
• Strong selling and interpersonal skills.
• Proficiency in Microsoft Excel and Word.
• Ability to organize a home office and manage business expenses.
• Effective time management skills.

Remote Type: Fully Remote

Skills to succeed: Active Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving.

Equal Opportunity Statement: We are committed to a diverse workforce and do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or other protected classes. We also advise caution against fraudulent job offers and encourage verification of legitimate communications.