Asset Recovery Representative - North Chicago

CHEP; Chicago (IL); Remote; USD 65,000; Full time

Job summary

An established industry player is seeking an Asset Recovery Representative to manage asset recovery in North Chicago. This role involves building relationships with distributors and recyclers, ensuring compliance with asset ownership processes, and coordinating collections. The ideal candidate will have strong sales and customer service skills, a clean driving record, and the ability to lift heavy items. This position offers a competitive salary and the opportunity to work fully remote while driving within the territory. Join a dynamic team and make a significant impact in asset recovery.

Benefits

Medical insurance

Vision insurance

401(k)

Company vehicle

Qualifications

• 2 years experience in route sales or customer service.
• Must be able to lift 65lbs regularly.
• Clean driving record required.

Responsibilities

• Build relationships with distributors to recover CHEP assets.
• Monitor asset flow and negotiate returns.
• Educate recyclers on asset return processes.

Skills

Sales Skills

Customer Service

Interpersonal Skills

Time Management

Problem Solving

Bilingual (English/Spanish)

Education

AA degree or equivalent work experience

Tools

Microsoft Excel

Microsoft Word

Job description

Asset Recovery Representative - North Chicago

Asset Recovery Representative - North Chicago

About the Role:

Serve as the primary point of contact within the assigned territory for known and new locations interacting with CHEP assets, building and managing relationships to ensure successful asset recovery.

Develop and maintain relationships with pallet recyclers and non-participating distributors (NPD), ensuring compliance with CHEP’s asset ownership and recovery processes.

Collaborate with internal teams to coordinate third-party collections and resolve issues related to asset recovery and compliance.

Key Responsibilities may include:

• Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network.
• Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network.
• Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly.
• Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals.
• Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery.
• Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution.
• Clearly communicate CHEP’s ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection.
• Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges.

Position Purpose:

This individual will utilize a company owned vehicle (box truck, flatbed or similar) to assume full territory responsibility for all CHEP assets in the assign territory (North Chicago, IL).

Incumbent will work closely with Logistics Coordinators and other CHEP employees with the aim of identifying and recovering CHEP equipment in the possession of nonparticipating distributors, pallet dealers, and other unsigned companies or persons. Additionally, this position will be responsible for establishing new relationships with nonparticipating distributors as well as identifying new sales opportunities for the CHEP network.

Qualifications/Experience:

-AA degree or equivalent work experience.

-Minimum 2 years route sales and/or customer service

-Must be willing and able to lift 65lbs on a regular basis

-Must have a clean motor vehicle driving record

-Must be able to obtain a DOT Medical card with no restrictions

-Bilingual (English/Spanish) preferred, not required.

Skills and Knowledge:

Prior workplace field experience in Operations, Sales, or Customer Service

•Excellent selling and interpersonal skills

•Personal computer skills with an emphasis on Microsoft Excel and Word

•Capable of maintaining and organizing a home office

•Ability to manage funds pertaining to business expenses

•Possess time management skills

Remote Type

Fully Remote, however driving within given area daily to support is required

Skills to succeed in the role

Active Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving

Base pay starting at $65,000/annual

Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy.

Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Supply Chain, and Product Management

• Industries

  Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at CHEP by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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