ASSET PROTECTION SPECIALIST DISTRICT 5 (WICHITA, KS)

The Kroger Co.; Hutchinson (KS); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Paid time off

Tuition reimbursement

Employee discounts

Career development programs

Résumé du poste

Kroger is seeking an Asset Protection professional to execute safety initiatives, recover inventory, and reduce shrink across stores. Responsibilities include surveillance, investigations, reporting, and partnering with law enforcement to support prosecutions.

The role emphasizes integrity, customer service excellence, and ability to work in a fast-paced environment. Minimum qualifications include a high school diploma or GED, strong communication, and conflict-resolution skills; a Bachelor's

Qualifications

• High School diploma or GED required; strong communication and customer service skills.
• Demonstrated integrity and professionalism in all interactions.
• Ability to diffuse confrontational situations and maintain composure.
• Bachelor's degree and multi-store asset protection experience are preferred.

Responsabilités

• Conduct plainclothes surveillance to detect internal and external loss.
• Investigate incidents and report findings; apprehend suspects when appropriate.
• Comply with laws, policies, and procedures in all activities.
• Perform physical security checks and recommend loss-prevention improvements.
• Partner with law enforcement and prepare case reports for prosecution.
• Testify in court or labor hearings on behalf of the company.

Connaissances

Excellent communication skills

Customer service excellence

Integrity and professionalism

Conflict de-escalation

Formation

High School Diploma or GED

Bachelor's Degree

Outils

CCTV systems knowledge

Description du poste

Job Description

Protect company assets through the execution of safety initiatives, inventory recovery and internal and external theft reduction programs. Assist with reduction of lost inventory, time, and assets, monitor surveillance equipment and partner with the district asset protection (AP) manager in the implementation and oversight of AP initiatives. Identify, observe and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Conduct plainclothes surveillance to detect internal and external loss within a store environment
• Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
• Comply with all federal, state, and local laws, as well as company policies and procedures, when carrying out responsibilities
• Conduct physical security checks; make recommendations to prevent loss and improve profitability
• Partner with law enforcement and prepare case reports for criminal prosecution
• Identify and resolve conditions/behaviors that affect shrink, safety and profitability by auditing for compliance and communicating AP awareness
• Serve as a district and division liaison to identify and develop solutions to reduce waste
• Complete thorough reports on all AP related activities
• Support the district asset protection manager (APM) in execution of AP initiatives
• Ensure the implementation and effectiveness of AP strategies at store level
• Assist the district APM with external and internal investigations
• Testify in court and labor hearings on behalf of the company
• Ensure compliance with corporate policies and procedures
• Test functionality of store AP equipment (EAS, Lane Hawk, CCTV, etc.) during store visits
• Travel to locations throughout the division and maintain ability to work a varied schedule and on weekends
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

MINIMUM

• High School Diploma or GED
• Excellent oral/written communication skills
• Exceptional customer service skills
• Demonstrated ability to maintain integrity, honesty and professionalism
• Ability to diffuse confrontational situations

DESIRED

• Bachelor's Degree
• 1 year of retail asset protection experience
• Any multi-store asset protection experience
• Wicklander Certification
• Operational knowledge of CCTV systems

Job Info

• Job Identification 165185
• Job Category Asset Protection
• Locations 2700 E 4th Ave, Hutchinson, KS, 67501, US

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.