ASSET PROTECTION SPECIALIST

Smith's Food & Drug Centers; Las Vegas (NV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Tuition reimbursement up to $21,000

Employee discounts

Career growth opportunities

Job summary

Smith's Food & Drug Centers is seeking an Asset Protection role to help safeguard store assets, investigate incidents, and work with law enforcement on criminal cases. The position emphasizes integrity, quality customer service, and safe operations in a fast-paced retail environment.

The role involves surveillance, investigations, compliance with laws and policies, and reporting on all AP activities. Travel across divisions and ability to handle weekend schedules are required.

Qualifications

• High School Diploma or GED required.
• Excellent oral/written communication skills.
• Exceptional customer service skills.
• Demonstrated integrity, honesty and professionalism.
• Ability to diffuse confrontational situations.

Responsibilities

• Conduct plainclothes surveillance to detect internal and external loss within a store environment.
• Conduct internal and external investigations and report findings; apprehend individuals involved in illegal acts.
• Comply with all laws and company policies; carry out responsibilities accordingly.
• Perform physical security checks; make recommendations to prevent loss and improve profitability.
• Partner with law enforcement and prepare case reports for prosecution.
• Identify and resolve conditions affecting shrink, safety, and profitability.

Skills

Excellent communication

Customer service

Integrity

Conflict management

Education

High School Diploma or GED

Bachelor's Degree (Desired)

Tools

CCTV systems

EAS

Job description

Job Description

Protect company assets through the execution of safety initiatives, inventory recovery and internal and external theft reduction programs. Assist with reduction of lost inventory, time, and assets, monitor surveillance equipment and partner with the district asset protection (AP) manager in the implementation and oversight of AP initiatives. Identify, observe and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Protect company assets through the execution of safety initiatives, inventory recovery and internal and external theft reduction programs. Assist with reduction of lost inventory, time, and assets, monitor surveillance equipment and partner with the district asset protection (AP) manager in the implementation and oversight of AP initiatives. Identify, observe and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Conduct plainclothes surveillance to detect internal and external loss within a store environment
• Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
• Comply with all federal, state, and local laws, as well as company policies and procedures, when carrying out responsibilities
• Conduct physical security checks; make recommendations to prevent loss and improve profitability
• Partner with law enforcement and prepare case reports for criminal prosecution
• Identify and resolve conditions/behaviors that affect shrink, safety and profitability by auditing for compliance and communicating AP awareness
• Serve as a district and division liaison to identify and develop solutions to reduce waste
• Complete thorough reports on all AP related activities
• Support the district asset protection manager (APM) in execution of AP initiatives
• Ensure the implementation and effectiveness of AP strategies at store level
• Assist the district APM with external and internal investigations
• Testify in court and labor hearings on behalf of the company
• Ensure compliance with corporate policies and procedures
• Test functionality of store AP equipment (EAS, Lane Hawk, CCTV, etc.) during store visits
• Travel to locations throughout the division and maintain ability to work a varied schedule and on weekends
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• High School Diploma or GED
• Excellent oral/written communication skills
• Exceptional customer service skills
• Demonstrated ability to maintain integrity, honesty and professionalism
• Ability to diffuse confrontational situations

Desired

• Bachelor's Degree
• 1 year of retail asset protection experience
• Any multi-store asset protection experience
• Wicklander Certification
• Operational knowledge of CCTV systems

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we’re proudly serving Smith’s customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page !