Asset Protection Partner

Sephora; New York (NY); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive workplace

Competitive hourly pay

Employee discounts

Job summary

Sephora in New York, Jackson Heights, is seeking an Asset Protection Partner to safeguard assets and support a safe, inclusive environment for clients and employees. You will work with store leaders to implement safety and shrink strategies, monitor activity, and respond to incidents with professionalism.

The role emphasizes on-floor presence, collaboration with teams, and the use of CCTV and reporting tools to identify losses.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.

Responsibilities

• Promote safety and awareness among staff and customers.
• Lead meetings and training on asset protection.
• Spend 75-80% on the selling floor to deter theft and assist customers.
• Monitor and investigate losses using CCTV and reporting tools.
• Complete audits and prepare reports for asset protection efforts.
• De-escalate incidents with professionalism and safety.

Skills

Retail operations

Loss prevention

Conflict de-escalation

Communication

Team collaboration

CCTV

Tools

CCTV systems

Incident reporting tools

Job description

Job ID: 297942Store Name/Number: NY-Jackson Heights (2152)Address: 37-16 82nd Street, Queens, NY 11372, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As an Asset Protection Partner , you'll safeguard Sephora’s assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you'll help implement safety and shrink strategies, monitor store activity, and handle incidents with professionalism and care. If you're detail-oriented and passionate about safety and service, this is your moment to Belong to Something Beautiful.Key ResponsibilitiesPromote safety & awareness Lead/join meetings and training to increase asset protection and reinforce safety protocolsMaintain strong store presence Spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environmentPartner with leadership Collaborate with managers to align shrink reduction and safety initiativesMonitor & investigate Use CCTV and reporting tools to identify and investigate lossesIncident response De-escalate situations professionally, prioritizing safety and client experienceExecute audits and reporting Complete audits and prepare reports for asset protection effortsCompliance Adhere to all asset protection policies and licensing requirementsSupport multiple locations As neededRepresent Sephora Testify in court on behalf of the company if requiredFlexible Scheduling and ReliabilityMust meet the required minimum number of weekly shifts/ hoursFull Time: 30-40 hrs/weekBe available during peak retail operations (nights, weekends and holidays)Punctuality and consistent attendanceQualifications/Experience1–2 years in retail operations, sales, hospitality, asset protection, or loss preventionUnderstanding of retail operations, shrink, and safetyAbility to build trust and collaborate across teamsConflict de-escalation skillsComfortable with CCTV and reporting toolsExcellent communication and attention to detailPhysically able to lift and carry up to 50lbsWhile at Sephora, you’ll enjoyInclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honoredMeaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here$25.00 - $29.50/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.