Asset Protection Partner

sephora.com; Nashville (TN); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Inclusion & Belonging

Healthcare benefits

Pay

Job summary

Sephora in Nashville is seeking an Asset Protection Partner to safeguard assets and support a safe, inclusive environment for clients and employees. You will partner with store leadership to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism.

The role requires 1–2 years in retail or loss prevention, comfort with CCTV and reporting tools, and strong communication.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.

Responsibilities

• Promote safety & awareness – Lead/join meetings and training to increase asset protection and reinforce safety protocols.
• Maintain strong store presence – Spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment.
• Partner with leadership – Collaborate with managers to align shrink reduction and safety initiatives.
• Monitor & investigate – Use CCTV and reporting tools to identify and investigate losses.
• Incident response – De-escalate situations professionally, prioritizing safety and client experience.
• Execute audits and reporting – Complete audits and prepare reports for asset protection efforts.
• Compliance – Adhere to all asset protection policies and licensing requirements.
• Support multiple locations – As needed.
• Represent Sephora Testify in court on behalf of the company if required.

Skills

Conflict de-escalation

CCTV & reporting tools

Excellent communication

Attention to detail

Tools

CCTV systems

Job description

Overview

As an Asset Protection Partner, you’ll safeguard Sephora’s assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you’ll help implement safety and shrink strategies, monitor store activity, and handle incidents with professionalism and care.

Key Responsibilities

• Promote safety & awareness – Lead/join meetings and training to increase asset protection and reinforce safety protocols
• Maintain strong store presence – Spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment
• Partner with leadership – Collaborate with managers to align shrink reduction and safety initiatives
• Monitor & investigate – Use CCTV and reporting tools to identify and investigate losses
• Incident response – De-escalate situations professionally, prioritizing safety and client experience
• Execute audits and reporting – Complete audits and prepare reports for asset protection efforts
• Compliance – Adhere to all asset protection policies and licensing requirements
• Support multiple locations – As needed
• Represent Sephora Testify in court on behalf of the company if required

Flexible Scheduling and Reliability

• Must meet the required minimum number of weekly shifts/hours
  • Full Time: 30-40 hrs/week
• Be available during peak retail operations (nights, weekends and holidays)
• Punctuality and consistent attendance

Qualifications / Experience

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention
• Understanding of retail operations, shrink, and safety
• Ability to build trust and collaborate across teams
• Conflict de-escalation skills
• Comfortable with CCTV and reporting tools
• Excellent communication and attention to detail
• Physically able to lift and carry up to 50 lbs

Benefits

• Inclusion & Belonging – We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored
• Meaningful Rewards – Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found here
• Pay – $21.00 - $24.75/hr (actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location).

Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.