Asset Protection Partner

Sephora.Com; Chicago (IL); On-site; USD 31,684 - 37,360; Full time

Benefits offered by this job

Comprehensive healthcare benefits

Inclusion & Belonging initiatives

Meaningful rewards

Job summary

Sephora is seeking a dedicated asset protection professional in Chicago, Illinois. This full-time position requires 30-40 hours per week and a strong presence on the selling floor to deter theft and support a safe environment.

Applicants should have 1–2 years of experience in retail operations and demonstrate conflict de-escalation skills. The position offers a competitive hourly rate of $23.00 - $27.12, dependent on experience and qualifications.

Join Sephora in creating an inclusive community where everyone's uniqueness is celebrated.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Physically able to lift and carry up to 50 lbs.
• Comfortable with CCTV and reporting tools.

Responsibilities

• Promote safety & awareness through training.
• Maintain a strong store presence on the selling floor.
• Partner with leadership to align shrink reduction initiatives.
• Monitor & investigate losses using CCTV.
• Incident response and de-escalation.
• Execute audits and reporting for asset protection.

Skills

Conflict de-escalation skills

Excellent communication

Ability to build trust and collaborate across teams

Understanding of retail operations

Tools

CCTV

Reporting tools

Job description

Key Responsibilities

• Promote safety & awareness – Lead/join meetings and training to increase asset protection and reinforce safety protocols
• Maintain strong store presence – Spend 75‑80% of time on the selling floor to deter theft, support service, and maintain a safe environment
• Partner with leadership – Collaborate with managers to align shrink reduction and safety initiatives
• Monitor & investigate – Use CCTV and reporting tools to identify and investigate losses
• Incident response – De‑escalate situations professionally, prioritizing safety and client experience
• Execute audits and reporting – Complete audits and prepare reports for asset protection efforts
• Compliance – Adhere to all asset protection policies and licensing requirements
• Support multiple locations – As needed
• Represent Sephora – Testify in court on behalf of the company if required

Flexible Scheduling and Reliability

• Must meet the required minimum number of weekly shifts/hours
• Full Time: 30‑40 hrs/week
• Be available during peak retail operations (nights, weekends and holidays)
• Punctuality and consistent attendance

Qualifications/Experience

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention
• Understanding of retail operations, shrink, and safety
• Ability to build trust and collaborate across teams
• Conflict de‑escalation skills
• Comfortable with CCTV and reporting tools
• Excellent communication and attention to detail
• Physically able to lift and carry up to 50 lbs

Benefits

While at Sephora, you’ll enjoy:

Inclusion & Belonging – We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.

Meaningful Rewards – Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; details can be found here.

Pay – $23.00 - $27.12/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.

Sephora is an equal‑opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the LosAngeles Fair Chance Initiative for Hiring Ordinance, the SanFrancisco Fair Chance Ordinance, and the NewYork City Fair Chance Act.