Asset Protection Lead: Store Security & Safety

Nordstrom, Inc.; Seattle (WA); On-site; USD 50,000 - 86,000; Full time

Benefits offered by this job

Medical/Vision

Dental

401k

Paid Time Off

Life Insurance

Merchandise Discount

Employee Assistance Program

Job summary

Nordstrom, Inc. is seeking an Assistant Asset Protection Manager who takes ownership, demonstrates initiative, and upholds confidentiality and strong ethics.

This role partners with leadership to maintain store security and safety while guiding loss prevention efforts. Responsibilities include responding to security incidents, supporting emergency procedures, coaching team members, and ensuring accurate reporting of all LP activities.

Qualifications

• A valid security license is required for this role in Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon
• Proven success in investigative, asset protection and security procedures
• The ability to develop and maintain productive relationships with other employees and leaders
• Strong organizational, delegation and follow-through skills
• The ability to manage competing priorities in a fast-paced environment
• Computer proficiency, including use of monitoring and surveillance technologies
• A comprehensive understanding of both APIS and XBR (preferred)

Responsibilities

• Work with the Asset Protection Leadership to ensure complete building security and safety
• Respond to and report all store security and emergency situations, for example, administer first aid, escort hostile individuals from the store, help lost children, etc.
• Partner with the Asset Protection Manager to assist employees with safety incidents and participate in the store Emergency Response team, when necessary
• Observe customer behavior for indicators of both internal and external theft, for example, fraudulent check or credit card activity, shoplifting, etc.
• Assist in coaching Asset Protection employees to ensure they meet performance standards and expectations
• Review and approve all reports to ensure that Loss Prevention incidents and cases are reported properly and document the review of detention room videotapes

Skills

Time management

Confidentiality

Ethical standards

Investigations

Security procedures

Relationship building

Organizational skills

Prioritization

Tools

Monitoring systems

Surveillance tech

Job description

Nordstrom, Inc. is seeking an Assistant Asset Protection Manager who takes ownership, demonstrates initiative, and upholds confidentiality and strong ethics.

This role partners with leadership to maintain store security and safety while guiding loss prevention efforts. Responsibilities include responding to security incidents, supporting emergency procedures, coaching team members, and ensuring accurate reporting of all LP activities.