Asset Protection Investigator Tucson, AZ

Victoria's Secret; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Victoria’s Secret in Phoenix is seeking an Asset Protection Investigator to prevent shrink across stores by leading external investigations and supporting awareness programs. The role reports to a Regional Asset Protection Manager and will support Tucson, AZ.

You will work with store leadership, law enforcement, and regional teams to build cases, train staff, and minimize losses while upholding company policies and federal/state laws.

Qualifications

• Co-lead external investigations with supervision and Market Investigators.
• Review data reporting to identify external patterns across stores.
• Utilize EKL to support larger case building.
• Prepare and present cases to law enforcement per guidelines.

Responsibilities

• Co-lead external investigations with supervisor and Market Investigators.
• Review data reporting for external patterns across stores.
• Present cases to law enforcement using the external portfolio.
• Train and onboard newly hired asset protection investigators (APIs).
• Participate in the inventory process to minimize shrink.

Skills

Investigation

Data analysis

Training

Stakeholder collaboration

Loss prevention

Job description

The Asset Protection Investigator

The Asset Protection Investigator is responsible for preventing and improving shrink across multiple stores by conducting thorough external investigations and supporting internal awareness programs. The Asset Protection Investigator is responsible for performing all responsibilities in a safe manner consistent with company values and policies and applicable federal and state laws. This role typically reports to a Regional Asset Protection Manager.

Role will be supporting Tucson, AZ

Your Impact

AP Functional Knowledge

• Co-lead external investigations with partnership of supervisor and Market Investigators
• Review data reporting to identify external patterns across multiple stores
• Utilize External Known Loss (EKL) across multiple stores to support larger case building
• Prepare and present cases to law enforcement using external portfolio and external profile, per company guidelines

Partnerships

• Support development of other APIs through zone API calls and mentorship, including sharing experiences and AP expertise to support peer development.
• Provide external training and awareness to store leadership and associates
• Train and onboard newly hired APIs, as directed
• Participate in the inventory process as directed by supervisor to support minimizing inventory losses and achievement of shrink goals

Communication

• Ensure proper preparation, maintenance and retention of all reports, evidence, files and records in accordance with company guidelines and local jurisdiction

Judgement and Decision Making

• Identify and investigate and/or apprehend shoplifters in strict accordance with Victoria’s Secret & Co Shoplifting Apprehension Policies and Procedures

Personal Credibility

• Develop and maintain positive working relationships with members of the store management team, local officials and agencies work to develop relationships with other asset protection industry investigators and mall security
• Testify in criminal proceedings when required