Asset Protection Investigator & Program Lead

C&S Wholesale Grocers, LLC; Byron Township, Northern (MI, KY); Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

People First Total Rewards benefits

Job summary

SpartanNash, a leading food solutions company, seeks an Asset Protection Investigator to join our team in Michigan. You will investigate inventory shrink, policy violations and theft, analyze data to identify trends, and assist with security systems maintenance across a defined geographic area.

You will implement asset protection programs, conduct detailed case work, coordinate with internal teams and law enforcement, and mentor junior staff.

Qualifications

• Bachelor's Degree (Required) in Business, Law Enforcement, or another related field; equivalent combinations accepted.
• Licenses and Certifications: Certified Forensic Interviewer (Preferred), Loss Prevention Certified (Preferred), Wicklander-Zulawski Certification (Preferred).
• Four years' experience in asset protection, preferably in retail operations in a multi-store format.
• Knowledge of POS applications, CCTV use and installation related applications, and knowledge of civil and criminal retail theft laws.
• Strong written and verbal communication skills, including investigation/interviewing experience.
• Ability to travel up to 70%.

Responsibilities

• Implement, maintain and enforce Asset Protection strategies and programs including shrink reduction and other asset protection programs, policies and procedures.
• Conduct thorough investigations to final disposition and maintain accurate and detailed case files.
• Coordinate with Internal Audit, Operations and other internal departments as well as outside contacts/law enforcement agencies as appropriate.
• Identify potential shrink opportunities through analysis and reporting; initiate investigations to resolve issues and implement shrink reduction programs.
• Maintain security controls and setup of alarms, CCTV, card access, and theft deterrent fixtures as needed.
• Oversee Asset Protection associates within area and mentor/train junior investigators.
• Work with third party vendors to ensure proper implementation of policy and procedures.
• Represent the company in judicial settings for theft/prosecution cases as needed.
• Participate in design and implementation of innovative Asset Protection programs.
• Promote Asset Protection culture through associate training on theft mitigation.
• Train and coach associates to execute department initiatives.
• Identify and report operational deficiencies related to department initiatives.
• Provide Asset Protection services to independent customers as required.
• Maintain current knowledge of industry trends and best practices; recommend program improvements.
• Additional responsibilities may be assigned as needed.

Skills

Investigations

Analytical skills

Communication skills

MS Office

Independent worker

Travel up to 70%

Education

Bachelor's Degree in Business or related field

Tools

POS systems

CCTV

Security systems

Job description

SpartanNash, a leading food solutions company, seeks an Asset Protection Investigator to join our team in Michigan. You will investigate inventory shrink, policy violations and theft, analyze data to identify trends, and assist with security systems maintenance across a defined geographic area.

You will implement asset protection programs, conduct detailed case work, coordinate with internal teams and law enforcement, and mentor junior staff.