Asset Protection Investigator

Saks Fifth Avenue; Hills (MN); On-site; USD 34,000 - 43,000; Full time

Job summary

Neiman Marcus is seeking an Asset Protection Associate to join our Loss Prevention team on-site in our store. You will work to prevent losses from external and internal theft while supporting store sales, people, products, and profits.

You will monitor safety, assist with emergencies, and conduct investigations, reporting findings and maintaining surveillance to deter theft. A customer-focused mindset and strong communication are essential.

Qualifications

• Minimum 1+ years in Loss Prevention/Asset Protection.
• Customer-focused mindset.
• Strong verbal and written communication.
• Basic proficiency with computer software.
• Investigative and conflict-management skills.
• Ability to respond to changes in direction or unexpected situations.

Responsibilities

• Maintain the general safety of customers, employees, and the store.
• Assess and assist with emergency situations.
• Perform monitoring and surveillance to identify theft and fraud indicators.
• Conduct external and internal investigations and document incidents.
• Prepare reports on theft, recoveries, accidents, and audits.
• Reduce inventory loss through audits and training.
• Support store operations programs.

Skills

Loss Prevention

Customer focus

Verbal and written communication

Computer literacy

Investigative skills

Adaptability

Job description

Salary Range $24.76 - $30.94*

Job Description

WHO WE ARE

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world’s top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.

YOU WILL BE

As an Asset Protection Associate you will work as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud. You will work on-site in your assigned store and report to the Assistant Loss Prevention Manager. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits.

WHAT YOU WILL DO

• Maintain the general safety of customers, employees, and the store
• Assess and help with emergency situations
• Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
• Conduct external and internal investigations, documenting all loss prevention incidents properly
• Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
• Reduce and control loss of inventory through audits and training
• Support and participate in store operations programs

WHAT YOU WILL BRING

• 1+ years of experience in Loss Prevention/Asset Protection
• A customer-focused mindset
• Verbal and writing skills
• Basic proficiency with computer software
• Investigative and conflict management skills
• Respond to changes in direction or unexpected situations

YOUR LIFE AND CAREER AT NEIMAN MARCUS

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store directly.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.